“Enterprise-Level Cloud Faxing” on the “Plateau of Productivity”

Sydney, November 9, 2015 // Global messaging service provider Retarus has been listed in the 14 July 2015 Gartner report “Hype Cycle for Imaging and Print Services, 2015” as a sample vendor for “Enterprise-Level Cloud Faxing”. In the report, Gartner’s IT analysts outline the development life cycles of printing technologies, software and services, thereby assisting buyers in their search for suitable products and services which meet their specific requirements. Gartner classifies “Enterprise-Level Cloud Faxing” as being on the “Plateau of Productivity”.

Being on the “Plateau of Productivity” means that ”the real-world benefits of the technology are demonstrated and accepted. Tools and methodologies are increasingly stable as they enter their second and third generations. Growing numbers of organizations feel comfortable with the reduced level of risk; the rapid growth phase of adoption begins. Approximately 20% of the technology’s target audience has adopted or is adopting the technology as it enters this phase.“

According to Gartner, the critical driver for this development is the growing importance of cloud computing. “The influence of the cloud is being felt in new services like cloud printing and faxing, disrupting traditional perceptions of printing technology”, says Gartner.¹  “We continue to work closely with our customers to develop enterprise messaging products that ensure maximum flexibility and drive innovative digital customer interactions”, says Bernhard Hecker, Director Product Management at Retarus. “We believe being named by Gartner as a sample vendor reinforces our fax service value to our customers.”

As a provider of managed services for B2B communication, Retarus has many years of experience in cloud messaging. Its data centers in Europe, Asia, Australia and the US offer international availability coupled with highly scalable transmission capacities, ensuring that Retarus’ customers around the world benefit from secure and smooth communication via fax, email, SMS, Voice and EDI.

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¹ Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Retarus

Retarus is a global provider of APIs, gateways, and applications for messaging, email management, and the exchange of structured data for business processes – with top performance, security, and data protection, provided from the company's self-operated data centers around the globe. Founded in 1992 and headquartered in Munich, Germany, Retarus is owner-managed and proud of its innovation power. The company employs a staff of around 500 at 20 locations on four continents. Retarus' services are leveraged by the world's leading companies. The services are sold directly by Retarus or in close collaboration with selected partners. Analysts constantly commend Retarus' outstanding quality and reliability. More details: www.retarus.com