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Enterprise SMS via the CloudFor the Most Direct Connection to Your Contacts

Retarus helps you reach 99% of all mobile networks. That means almost everyone in the world. Quickly and reliably. Read our use cases to learn how you can efficiently reach your employees, business partners and customers with Enterprise SMS.

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Send and receive text messages anywhere in the world. From all applications to all mobile networks.

Texting offers unique benefits when it comes to communicating with customers, partners, or employees. With a read rate of 98%, no other medium is accepted more widely. 90% of all texts are read within three minutes of receipt. Text messages are reliably delivered irrespective of the recipient’s internet connection. Even in remote regions where GSM is the only service available. With Retarus Enterprise SMS, you can send and receive text messages via any desktop or web-based business application. Anywhere in the world, economically and reliably via Retarus’ SMS API. Once connected to the Retarus Messaging Platform, you can reach 99% of all mobile networks through our cloud-based SMS solution.

Take advantage of a sophisticated messaging solution and let Retarus help you find new ways to communicate with your customers and improve your notification services.

AICPA: SOC certificate
AICPA: SOC certificate

Increase customer satisfaction.
Texting is easy, fast and immediate.

Small messages, big impact – text messages bring you closer to your customers. It’s a great way for online retailers to notify customers of the status of their order. And when the order is ready, delivery services can keep customers in the loop on the shipping status. It’s even fast and easy when brick and mortar retailers want to let customers know that an order is ready for pickup.

Retarus Enterprise SMS Services allows you to accompany your customers throughout the whole customer journey, increasing customer loyalty and retention. With two-way texting you can start a real dialog that gives customers the opportunity to reply.

Also, with Retarus you send and receive text messages within your CRM application without any investments in additional software or hardware.

Via text and online.
The perfect combination for multiple applications.

Texts are the best way to ensure that time-critical business processes are handled simply and reliably. For example, financial service providers use transactional SMS solutions to send their customers mTans and verification codes for transaction confirmations. Online portals send access data for two-factor authentication. Ride sharing providers confirm requests and provide information about bookings. How can texting support your online services?

Or learn more about the technical specifications of Retarus Enterprise SMS.

With text messages from applications you can easily send confirmations,
reminders, notifications, broadcasts, and alerts.

Texting is a medium like no other, enabling the flexible exchange of information with customers, partners, or employees.

Zuverlässiger Nachrichtenversand durch professionellen SMS Provider
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Airlines inform passengers of flight delays
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Financial institutions send customers payment reminders
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Cruise lines inform passengers of departure times
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Doctors send appointment reminders
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Staffing agencies assign temporary workers to jobs
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Large retailers inform branch managers when there is a recall
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Automobile manufacturers kick off advertising campaigns and sweepstakes
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Production facilities report upcoming maintenance jobs to service technicians
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Brick and mortar retailers let customers know when an order is ready for pickup
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Monitoring tools alert the hotline when systems are down
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HR departments send birthday greetings all over the world
The exemplary technical support and high service quality impressed us right from the very beginning of the project. Very little effort was required to incorporate the Retarus SMS services into our infrastructure.
 
Read the full Case Study
Helmut Haunerdinger

Network Manager, Sixt AG

12 advantages of Enterprise SMS

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To all systems – from all systems

Send and receive transactional text messages automatically with business applications such as SAP, your own web applications or via your email client.
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To all networks worldwide

Exchange information with recipients on all continents. With the Retarus infrastructure, you are connected to 99% of all mobile networks, and therefore to basically every mobile device on the face of the earth.
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Two-way-SMS

Make your dialog two-way with Retarus Enterprise SMS. The result: fast confirmation or approval processes with your customers, partners, and employees, as well as numerous other possible applications.
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Long and short codes

Let Retarus do the work when it comes to long and short codes. Retarus helps you understand and manage the 10DLC and short code registration processes. These codes are required for receiving texts and also sending texts in some countries.
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Receipt options

Should an inbound text message be sent directly to a system or forwarded to a specific employee? Should a reply be sent automatically or should the senders’ number be blocked? Should keywords trigger specific scenarios? You decide what happens to incoming texts.
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Dynamic dialogue

Have the incoming text response be delivered to the person who last communicated with that number. By email and directly into the inbox of the responsible employee. One central phone number and Retarus SMS2Mail are all you need to use this innovative dialogue without additional costs.
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Express texts

Rely on the fastest delivery possible when situations are urgent. For example, when sending mTANs or time-sensitive access data for two-factor authentication. With Retarus Enterprise SMS Services your texts are delivered to the wireless carrier within milliseconds.
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Quality routing

Choose how you want to send your text messages. Is standard sufficient or do you need the fastest delivery possible with the highest delivery rate? With Retarus you opt for an SMS service provider who always selects the exact carrier that will deliver according to your specifications from one network of aggregators.
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Flexible and scalable

Rely on a bandwidth that is practically unlimited. Retarus provides you with a unique combination of interfaces, functions, performance, transparency, and consulting from around the world.
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Transparency and monitoring

You automatically receive a status message for each text sent. This means you always know exactly when your texts reach the mobile carrier and even when they are received by the recipient.
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Customization

Choose from numerous setting options that match your processes. Lower costs using functions such as duplicate checks or smart replacement and ensure the recipient’s total satisfaction with blackout periods at night or automatic blocklists for undesired marketing.
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Consulting and service

Comply with regulatory requirements for text communications. Retarus can offer you country-specific consultation on regulations or STOP SMS rules. Furthermore, Retarus will register all required phone numbers and configure alphanumeric sender identification.

Find the cloud text messaging solution that fits you.

Receive text messages via email clients

Inbound

With Retarus SMS2Mail you can easily receive texts in your email client. Incoming texts can be forwarded to pre-defined email recipients and integrated in existing workflows based on recipient numbers or key words.

Technical specifications

Receive text messages via applications

Inbound

With Retarus SMS to Applications you can receive texts directly in your CRM or ERP systems, legacy applications, or web-applications. This option makes it easy to integrate incoming texts in existing workflows so they are available immediately for automatic processing.

Technical specifications

Send text messages via email clients

Outbound

With Retarus Mail2SMS you can send texts simply and easily from anywhere via email through Retarus’ Enterprise Cloud. From any email client or cloud service such as Microsoft 365 and Google Workspace or from your mobile device. A special integration solution expanded to support active directory synchronization is available for Microsoft Exchange.

Technical specifications

Send text messages with applications or via SMS APIs

Outbound

Whether ERP or CRM, mobile or web application, Microsoft or Oracle, on-premises or in the cloud. With Retarus SMS for Applications you can integrate your transactional SMS in almost any business or cloud application, using standard interfaces and protocols such as SMTP and SMPP or APIs such as SOAP and REST. SMS for business applications without hardware and software installation and without your own GSM infrastructure.

Technical specifications

Send and receive text messages via SAP S/4HANA and SAP CX

Outbound

With Retarus SMS for SAP you can send messages directly from your SAP system or SAP S/4HANA. Securely and according to your needs via Retarus’ Enterprise SMS Services—seamlessly integrated per BC-SMTP in your SAP environment. Without system modifications, without hardware and software installation, and without your own GSM infrastructure.

Technical specifications

Send text messages via your web browser

Outbound

With Retarus WebExpress you can send texts to large groups simply and easily from your web browser. This includes comprehensive text personalization functions, delivery confirmations, and distribution and blocklist management. Its workflow-optimized design allows you to send messages in no time via the Retarus cloud infrastructure.

Technical specifications

Any questions? Getting answers is easy.

Request more information now or try Retarus Enterprise SMS Services for yourself at no obligation. We look forward to hearing from you.