Software designed for human resources departments faces its own special challenges, particularly when it comes to communicating via email. At Retarus, we have the solution(s).
With Retarus Transactional Email, you send emails directly from your HR or HCM applications via the Retarus Enterprise Cloud – without needing to burden your own email infrastructure. Depending on your requirements, business applications can be connected by way of a state-of-the-art REST/JSON API or directly by way of SMTP. In addition to this powerful transmission API, our portfolio includes a range of accompanying services to assist human resource managers.
Unknown communication partners: To remain discreet, job applicants often use their private email addresses rather than their company accounts. Also, when communicating with employees about salary matters, a conscious decision is often made to rather use their private email addresses. Consequently, it is all the more important to employ professional reputation management to ensure that time-critical job offers or contract amendments actually reach the candidate’s inbox – and don’t get caught up in the spam filter. Freemail providers, in particular, have tightened their rules in this regard over the past few months. Our CSA certification, which provides for allow-listing at big email service providers, ensures that responses are placed exactly as intended – safely in the applicants’ inboxes. By integrating Retarus Email Security, you can also ensure that no viruses or malware have crept into the messages sent via business applications. Especially when documents received from applicants are processed or forwarded by HR applications.
External staff: It is not uncommon for HR departments to work closely with external recruiters and headhunters. These consultants usually use their own laptops, which may not be under the supervision of the company’s own IT department – meaning that they may potentially be unsafe. In such cases, Retarus Email Security is able to check inbound and outbound messages.
Company domain reputation: To appear professional and respectable, companies would like to communicate with the outside world via their own domains and not that of their HR/HCM SaaS-provider. When connected to the Retarus platform, emails are always shown as having been sent from the company’s own domain. Common standards like SPF, DKIM and DMARC are supported and ensure the necessary authentication at the recipient’s end. The new Message Signing feature offered by Retarus Transactional Email shows at a glance that the sender is genuine and the content of the message has not been altered.
Scaling your campaigns: HR/HCM applications are often not designed to cope with campaigns targeting larger groups of recipients – especially when documents are attached. Transactional Email achieves up to 10 million emails per hour, even at peak times, contractually assured through SLAs.
Naturally, the emails Retarus sends directly from applications are in compliance with local data protection provisions such as the GDPR. We process your data in our own data centers – as contractually agreed – in Germany, Switzerland, the US, or Asia.
Find out more on our website or from your local Retarus representative.
