Product Recalls in 2017 has already involved practically every product imaginable, from food such as rice seasoning to automobiles and motor homes. If you are a global company, you have to prepare for recall on a mass scale. A recall can cost billions of dollars in legal and government fees not to mention a loss of customer trust and revenue.
When a product needs to be recalled, then the time it takes to reach the affected customers are counted in hours, not days. It becomes critical to ensure you reach those customers quickly, and your recall notices are read. Reaching people on their platform of choice is crucial to provide a fast response in this process, and lower potential risk in people continuing to use the recalled product.
That is where Retarus comes in. Retarus WebExpress allows you to create a global fax, SMS, and e-mail campaign in a few seconds, no matter whether you are addressing ten or ten thousand recipients. Likewise, Retarus’ services have robust tracking and reporting providing a secure, reliable, and traceable delivery method for your cloud messaging. WebExpress’ tracking features, in real time, allow companies to see immediately whether the messages have reached their intended recipients. In the cases where delivery has failed, the system can be set up to contact the affected customers via another channel of communication.
With Retarus WebExpress, your information arrives safely—reaching customers, prospects, and members, employees, partners, and suppliers, as well as analysts, investors, and the media – all over the globe. This can translate into huge savings and help expedite the product recall process.
