Digitalization: Opportunity or risk for banks and insurers?

In view of strict regulatory requirements, low-interest politics and intense cost pressure many finance institutes are neglecting a crucial challenge – the ever accelerating progress of digitalization. However, in order to fulfill the individual needs of their customers and to stay competitive over the long term, banks should start to develop appropriate digital strategies as quickly as possible.

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M2M and A2P SMS: Business communication between applications, people and machines

Messenger services aside: communicating via SMS continues to enjoy a very high degree of popularity in everyday business. As practical as SMS may be as a notification channel, like any other means of communication it only really develops its full potential when used as a tool for dialogue. When using Retarus SMS to Applications, for instance, incoming short messages are automatically pushed into the corresponding business application.

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Gartner Hype Cycle: When a trend is really a trend

For more than 20 years the analysts at Gartner have been using their “Hype Cycle” to throw light on the development of technological trends. But what do Gartner’s experts say about cloud fax services? Have they already arrived at the “Plateau of Productivity” or is the “Trough of Disillusionment” just around the corner?

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Retarus opens new data center in Frankfurt: Expansion of the infrastructure

With the goal of continuing to ensure maximum control over sensitive data and the highest levels of availability for the future, Retarus is committed to the ongoing expansion of its global infrastructure. That’s why it recently decided to expand its existing hub in Frankfurt into a fully-fledged, autonomous data center. In addition to this new site Retarus also operates data centers in Germany, Switzerland, the US, Asia as well as in Australia.

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Spam or no Spam: That is the question!

The definition of spam is actually unambiguous: But in everyday life it often happens that users also feel bothered by the mass of newsletters or notification emails in their in-boxes, despite the fact that they may have consciously subscribed to them at some point in the past. How should IT administrators respond to this situation? What does this mean with respect to the configuration of spam filters?

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Personally via all channels: trends in customer communication

Companies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.

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