Retarus Corporate Blog - Page 55 of 62

Department of Health and Human Services Launches Long Awaited HIPAA Audit – Phase 2

by Stella Alvo | 26.04.2016 | Industry, Security

Early last month, the Department of Health and Human Services Office for Civil Rights (OCR) officially launched Phase 2 of its HIPAA Audit Program. Phase 2 is an extension of 2011’s Pilot Program to review an entities adherence to HIPAA’s Privacy, Security and Breach Notification rules. If you are an organization concerned about remaining compliant with HIPAA and HITECH, ensure you are up to date on best practices from existing vendors.

Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus

by Sabrina Hiller | 25.04.2016 | Business Trends

In order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.

Higher fax throughput rate: How Retarus is waging war on the “user busy” message

by Sören Schulte | 20.04.2016 | Cloud, Product News

To get around the problems associated with the transmission of large volumes of fax documents, companies are increasingly opting for virtual cloud-based solutions. “Faxing from the Cloud” customers also benefit from numerous additional features, which cause error rates to be significantly reduced. One example of this is Retarus’s own Never-Busy-Technology. Thanks to this function, the number of “busy” lines – and thereby the number of unsent faxes – is reduced to a minimum.

“Panama Papers”: Recent news underscores critical nature of security

by Stella Alvo | 18.04.2016 | Security

What will be the long terms effects of the Panama Papers? While we can’t tell you that, it is clear that data security and protection is a theme which will play out over and over in the coming days, months, and years. Those at the Cloud Security Alliance have dove deeper into just how at risk those in the legal world are to data security breaches.

Tags: IT-Security // legal // Panama Papers

Migration to All IP: …but what about fax over IP (FoIP)?

by Sabrina Hiller | 15.04.2016 | Business Trends, Cloud

Audio and video telephony, instant messaging and online meetings: As part of their digitalization strategy, a lot of companies are currently switching their telecommunications infrastructure over to All IP, benefiting from the brand new opportunities that innovative unified messaging services offer. If only there wasn’t the problem with fax communications…

Tags: All-IP // Cloud Fax // Digitalization

Security Alert: One in six emails contains a virus

by Sabrina Hiller | 12.04.2016 | Business Trends, News, Security

After Locky, here comes KePanger, PowerWare and Petya: Retarus is currently observing a significantly higher incidence of the crypto trojan Locky, as well as new variations. Whilst in February only around 3% of all incoming emails were infected, the number of messages filtered in March due to viruses had already risen to 17%. This corresponds to a fivefold rise in comparison with the previous month and can be explained primarily by the large increase in ransomware.

Retarus expands channel reach at Channel Partners Conference

by Stella Alvo | 06.04.2016 | Events, Partner

Retarus again exhibited at the Channel Partners Conference and Expo (CPExpo) with excitement and engagement in Las Vegas. For the second consecutive year, the global messaging service provider met with key leaders in the channel community as Retarus continues expanding its channel operations.

Tags: Channel // conference // event // Intelisys

How to archive encrypted emails in a legally compliant manner

by Sören Schulte | 30.03.2016 | Cloud, Security

If emails don’t only have to be transmitted in encrypted form but also have to be archived in compliance with legal requirements, IT decision-makers often find themselves faced with a new problem: How can it be guaranteed that despite end-to-end encryption the message will remain readable throughout the archiving period? Even if the recipient concerned has already left the company.

When only an app is not enough: Why many internet services rely on SMS

by Sören Schulte | 29.03.2016 | Business Trends, Cloud

No matter whether it’s online delivery services, car sharing providers or hotel booking platforms – in order to notify customers and partners dependably and without delay, many companies rely on SMS services from the cloud. Although most of these web services are equipped with their own apps, an increasing number of providers are additionally banking on notifying users via SMS. The benefits are perfectly obvious.

Future of work: Email must reinvent itself

by Sabrina Hiller | 23.03.2016 | Business Trends, Cloud, Security

The modern office is mobile and located in the cloud. To ensure that business partners will still be able to communicate with each other efficiently in the future, the electronic message needs to reinvent itself.

Tags: BITKOM // Cloud // Email // Email Security // Mobility