Higher fax throughput rate: How Retarus is waging war on the “user busy” message

To get around the problems associated with the transmission of large volumes of fax documents, companies are increasingly opting for virtual cloud-based solutions. “Faxing from the Cloud” customers also benefit from numerous additional features, which cause error rates to be significantly reduced. One example of this is Retarus’s own Never-Busy-Technology. Thanks to this function, the number of “busy” lines – and thereby the number of unsent faxes – is reduced to a minimum.

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Migration to All IP: …but what about fax over IP (FoIP)?

Audio and video telephony, instant messaging and online meetings: As part of their digitalization strategy, a lot of companies are currently switching their telecommunications infrastructure over to All IP, benefiting from the brand new opportunities that innovative unified messaging services offer. If only there wasn’t the problem with fax communications…

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BITKOM study: Fax more popular than social networks

According to a recent survey by the German IT industry association BITKOM, fax is in greater demand than ever before. While it remains true that E-Mail and telephony are by far the most popular means of communication at companies and therefore indispensable, eight out of ten companies surveyed use fax for internal or external communication. At the same time there is no reason for fax communication and digitization to exclude each other. Businesses utilize the communication technology which enables them to set up each of their business processes as efficiently as possible.

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Retarus Cloud Services: Trouble-free Fax Communication with Skype for Business

With Skype for Business (previously known as Lync), Microsoft offers a comprehensive unified communications platform for phone calls, video conferencing and collaboration. What many companies are not fully aware of is that the use of a unified messaging solution can entail significant disadvantages especially for fax communication as in some cases it simply cannot be supported. By using virtual fax services from the cloud, companies can bridge this gap without problems.

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