Gartner Hype Cycle: When a trend is really a trend

For more than 20 years the analysts at Gartner have been using their “Hype Cycle” to throw light on the development of technological trends. But what do Gartner’s experts say about cloud fax services? Have they already arrived at the “Plateau of Productivity” or is the “Trough of Disillusionment” just around the corner?

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How “funky” is the fax actually these days?

The Financial Times recently investigated this question in an article on the future of business communication. Pointing to numerous research examples, the newspaper shows impressively that there continue to be compelling use cases for fax as a communication medium. From the medical sector right through to the internet economy, companies around the globe are set to continue to rely on this dependable communication standard.

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Automated Fax Reply: The transmission report with a difference

“Automated Fax Reply” service sends an automatic delivery confirmation to the sender. The advantage over regular transmission reports is that it does not only confirm receipt, but also attaches the first page of the original fax as a record. In this way, the service informs the sender reliably whether the message has reached the recipient without error or not.

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