The special case of special characters: How to prevent losing half the available SMS characters

160 is the number of characters that fit into a regular SMS. The established SMS standard is employed in the autometed transmission of messages in M2M communications and Industry 4.0: When these messages are sent internationally, it can very quickly happen that a message is restricted to only 70 characters due to the usage of special characters. The solution for this dilemma is called “Smart Replacement”.

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M2M and A2P SMS: Business communication between applications, people and machines

Messenger services aside: communicating via SMS continues to enjoy a very high degree of popularity in everyday business. As practical as SMS may be as a notification channel, like any other means of communication it only really develops its full potential when used as a tool for dialogue. When using Retarus SMS to Applications, for instance, incoming short messages are automatically pushed into the corresponding business application.

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