These days, fewer and fewer text messages are being sent from person to person. At the same time, the market share of messaging from software applications to personal mobile phones (A2P) and between machines (M2M) is growing all the time.
Tags: Enterprise SMS
Although alternative short messaging services (“messengers”) are gaining in popularity all the time, a good old-fashioned SMS is still the only choice if you want to make sure your message is received by all cell phones.
Tags: Enterprise SMS
Using WhatsApp as a company poses problems when it comes to the German Data Protection Act, because contacts from the user’s cell phone are transferred to WhatApp’s servers. Corporate users of the service could be held liable (accompanied by significant monetary penalties!), because they are aware of this. Attorneys therefore unanimously recommend not using WhatsApp for professional purposes.
Tags: Compliance // Customer Communication // Data Protection // Enterprise SMS // IT-Security
With less and less people utilizing traditional home phones, the expense of hiring live phone bank operators, and fewer people actually answering their phones, isn’t there a better way to contact interested voters and leave the remainder of us in peace?
Tags: election campaigns // Enterprise SMS // political messaging // Text messages
Carriers in different countries go to great lengths to prevent their customers from receiving spam. In order to send a large number of SMSs reliably and receive replies to them, companies also need a unique sender ID. This is the only way customers can match the SMS, such as an order or booking confirmation, to a company, and get in contact with them directly. From a technical point of view, there are basically three sender ID options. However, national regulations vary greatly.
Tags: Absenderkennung // Enterprise SMS // Long Code // Sender ID // Short Code