Enterprise SMS Archives

Consultants Warn Companies to Be Cautious with WhatsApp

by Thomas Cloer | 03.06.2016 | News, Security

Using WhatsApp as a company poses problems when it comes to the German Data Protection Act, because contacts from the user’s cell phone are transferred to WhatApp’s servers. Corporate users of the service could be held liable (accompanied by significant monetary penalties!), because they are aware of this. Attorneys therefore unanimously recommend not using WhatsApp for professional purposes.

From Bernie Sanders to Rand Paul: Politics Power by SMS

by Stella Alvo | 02.06.2016 | Business Trends

With less and less people utilizing traditional home phones, the expense of hiring live phone bank operators, and fewer people actually answering their phones, isn’t there a better way to contact interested voters and leave the remainder of us in peace?

Long and short code sms: What you should know about SMS sender identification

by Sören Schulte | 25.05.2016 | Product News

Carriers in different countries go to great lengths to prevent their customers from receiving spam. In order to send a large number of SMSs reliably and receive replies to them, companies also need a unique sender ID. This is the only way customers can match the SMS, such as an order or booking confirmation, to a company, and get in contact with them directly. From a technical point of view, there are basically three sender ID options. However, national regulations vary greatly.

“We are sure that you have simply overlooked our bill.”— Payment Reminder via SMS

by Sabrina Hiller | 19.05.2016 | Business Trends, Industry

If the dunning process does not work, the result is defaults on payments that can quickly have a negative impact on the liquidity of a company. Retarus’ Cloud SMS Services offer companies a quick way to send their late-paying customers a payment reminder by SMS.

Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus

by Sabrina Hiller | 25.04.2016 | Business Trends

In order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.