Long and short code sms: What you should know about SMS sender identification

Carriers in different countries go to great lengths to prevent their customers from receiving spam. In order to send a large number of SMSs reliably and receive replies to them, companies also need a unique sender ID. This is the only way customers can match the SMS, such as an order or booking confirmation, to a company, and get in contact with them directly. From a technical point of view, there are basically three sender ID options. However, national regulations vary greatly.

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Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus

In order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.

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When only an app is not enough: Why many internet services rely on SMS

No matter whether it’s online delivery services, car sharing providers or hotel booking platforms – in order to notify customers and partners dependably and without delay, many companies rely on SMS services from the cloud. Although most of these web services are equipped with their own apps, an increasing number of providers are additionally banking on notifying users via SMS. The benefits are perfectly obvious.

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