As digitalization continues to spread, interaction with partners and customers is becoming increasingly important for businesses. Efficient communication processes are therefore going to be even more important as one of the key drivers in the success of a business.
To kick off the New Year, Retarus therefore identified the seven most important trends in Enterprise Messaging. In the first part of our two-part blog post you can find out why companies need to focus more on the “workplace of the future”, connected business, Industry 4.0 and security issues.
Workplace of the future
The modern office is moving to the cloud. In order to meet the growing user demand for collaboration and mobility and the IT demand for central and dynamic IT management, many businesses are moving to cloud-based solutions such as Microsoft Office 365. To ensure the best possible protection of their communication in the cloud, businesses should extend Microsoft Office 365 using additional modules for e-mail security, compliance, and usability. Specialized e-mail security providers already offer reliable functionality that goes far beyond the basic functions Microsoft Office 365 provides.
Connected business
In the future, the success of a business will greatly depend on the extent to which it can abandon its old self-perception as a clearly defined unit. Developing extended cross-company ecosystems is going to become more and more important. Successful companies are no longer merely the suppliers of a given product. They rather have to continually interact with partners and customers, exchange information across platforms, and cooperatively make decisions. By using Enterprise Messaging Services companies can significantly optimize their communications processes.
Industry 4.0 and the Internet of Things
The Internet of Things (IoT) is becoming an integral part of the business supply chain. According to Gartner, around 25 billion devices are going to be interconnected via the internet by 2020. For these to reliably and automatically communicate with each other, divergent standards must be reliably linked at a global level. In the crosslinking of people, processes, data and things, businesses benefit from Application Integration Services which enable the conversion of received data, irrespective of the original file format, into the appropriate predefined target format which can then be utilized for automated onward processing.
Increased security requirements
With the growing interconnection of devices in the IoT, the potential for exploits and malware attacks is on the increase too. Networked devices therefore must be able to reliably recognize and securely communicate with each other and detect intrusions early. Enterprise Messaging Services offer comprehensive encryption and authentication technologies thus supporting businesses in securing their communication networks.
You can learn more about the trends in B2B communication, in next week’s blog post.
As an experienced partner, Retarus supports businesses worldwide in the digitalization of their communication processes, providing them with a secure and efficient flow of information. Find out more about our services here or directly from your local Retarus contact person.
