{"id":10885,"date":"2024-11-13T10:11:22","date_gmt":"2024-11-13T09:11:22","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/en\/?p=10885"},"modified":"2024-11-13T10:11:26","modified_gmt":"2024-11-13T09:11:26","slug":"retarus-message-signing-for-safer-more-authentic-transactional-emails","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/en\/retarus-message-signing-for-safer-more-authentic-transactional-emails\/","title":{"rendered":"Message Signing for Secure, Authenticated Transactional Emails"},"content":{"rendered":"\n<p>When it comes to email communication, trust is more important than ever. Companies send business critical messages every day \u2013 whether it&#8217;s an invoice, a shipping confirmation, or a notification from your bank \u2013 yet many customers are still unsure whether the email is legitimate. What is on the one hand a great success for phishing awareness campaigns is presenting more and more companies with major challenges.<\/p>\n\n\n\n<p><em>Message Signing<\/em>, the newest feature from <a href=\"https:\/\/www.retarus.com\/services\/email-infrastructure\/transactional-email\/\">Retarus Transactional Email<\/a>, is designed to build and improve trust and authenticity of all emails sent from your business applications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-why-message-signing-matters-for-transactional-emails\">Why Message Signing Matters for Transactional Emails<\/h2>\n\n\n\n<p><em>Retarus Message Signing<\/em> is the first solution of its kind. By digitally signing each transactional email with an S\/MIME certificate, companies can improve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Confidentiality:<\/strong> The sender cannot deny sending the email. This ensures accountability, proving that the email did in fact originate from the respective sender.<\/li>\n\n\n\n<li><strong>Integrity:<\/strong> <em>Message Signing<\/em> guarantees that the content of the email has not been altered or tampered with since it was sent. The recipient knows they can trust the information provided.<\/li>\n\n\n\n<li><strong>Authenticity:<\/strong> The email\u2019s origin is verified. The recipient can rest assured that the message was truly sent by the company and not a malicious third party.<\/li>\n<\/ul>\n\n\n\n<p>Of course, customers also have the option of uploading their own existing certificates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-better-protection-against-phishing-attacks\">Better Protection Against Phishing Attacks<\/h2>\n\n\n\n<p>Phishing attacks continue to rise, with criminals using increasingly sophisticated tactics to trick people into revealing sensitive information or clicking on malicious links. By introducing <em>Message Signing<\/em>, companies can better protect their brand and their customers. Basically, companies can then simply educate their customers to pay attention and trust signed emails only. Because with Retarus\u2019 <em>Message Signing<\/em> feature, most email clients will include a blue or green checkmark (see screenshot below) next to the sender\u2019s name in the recipient\u2019s inbox, making it immediately identifiable as trustworthy. By clicking on the icon, even non-technical customers can view further details and thus recognize beyond doubt that an email comes from a verified sender.<\/p>\n\n\n\n<p>Besides, this is not only an additional layer of security, it also makes legitimate emails stand out in crowded inboxes.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;68118f52e9af2&quot;}\" data-wp-interactive=\"core\/image\" class=\"wp-block-image size-full wp-lightbox-container\"><img decoding=\"async\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on-async--click=\"actions.showLightbox\" data-wp-on-async--load=\"callbacks.setButtonStyles\" data-wp-on-async-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.retarus.com\/blog\/en\/wp-content\/uploads\/sites\/22\/2024\/10\/Retarus-Message-Signing.png\" alt=\"\" class=\"wp-image-18979\"\/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge image\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on-async--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><figcaption class=\"wp-element-caption\">Prominent and easily recognizable for everyone \u2013 Checkmark icon and certificate information appear in most email clients<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-logical-next-step-after-spf-dkim-and-dmarc\">The Logical Next Step After SPF, DKIM, and DMARC<\/h2>\n\n\n\n<p>While <a href=\"https:\/\/www.retarus.com\/blog\/en\/new-authentication-requirements-for-gmail-and-yahoo\/\">SPF, DKIM, and DMARC<\/a> have done a great job of improving domain authentication, Retarus <em>Message Signing<\/em> is the logical next step. While these protocols help verify the sending domain and prevent spoofing, our new certificate-based S\/MIME signing adds proof of sender identity on address level. A visible sign for recipients giving them the reassurance that the email they\u2019ve received is genuine and has not been modified in transit. While some (free) mail providers have started to display similar checkmarks just based on DKIM, Retarus&#8217; approach is provider-agnostic. Also, further details about the S\/MIME certificate can be displayed at any time with a single click \u2013 without needing any further technical know-how.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-build-trust-and-increase-security-with-retarus-message-signing\">Build Trust and Increase Security with Retarus Message Signing<\/h2>\n\n\n\n<p>Businesses can no longer afford to rely solely on standard protocols and transport encryption. Retarus&#8217; <em>Message Signing<\/em> offers an advanced level of protection and trust by digitally signing every transactional email you send. Whether you&#8217;re a retailer, a bank, or a logistics company, you can send a clear message: taking your customers\u2019 security seriously.<\/p>\n\n\n\n<p>Want to learn more? Our <a href=\"https:\/\/www.retarus.com\/contact\/\">experts will be happy to show you how to get the most out of the new service<\/a> for your specific use cases.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When it comes to email communication, trust is more important than ever. Companies send business critical messages every day \u2013 whether it&#8217;s an invoice, a shipping confirmation, or a notification from your bank \u2013 yet many customers are still unsure whether the email is legitimate. What is on the one hand a great success for phishing awareness campaigns is presenting more and more companies with major challenges.<\/p>\n","protected":false},"author":12,"featured_media":10890,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_s2mail":"yes","footnotes":""},"categories":[8],"tags":[102,2982],"dipi_cpt_category":[],"class_list":["post-10885","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-email-security","tag-transactional-email"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v24.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Message Signing for Secure, Authenticated Transactional Emails - Retarus Corporate Blog - EN<\/title>\n<meta name=\"description\" content=\"When it comes to email communication, trust is more important than ever. Companies send business critical messages every day \u2013 whether it&#039;s an invoice, a shipping confirmation, or a notification from your bank \u2013 yet many customers are still unsure whether the email is legitimate. What is on the one hand a great success for phishing awareness campaigns is presenting more and more companies with major challenges.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retarus.com\/blog\/en\/retarus-message-signing-for-safer-more-authentic-transactional-emails\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Message Signing for Secure, Authenticated Transactional Emails\" \/>\n<meta property=\"og:description\" content=\"When it comes to email communication, trust is more important than ever. 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