Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus

In order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.

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Migration to All IP: …but what about fax over IP (FoIP)?

Audio and video telephony, instant messaging and online meetings: As part of their digitalization strategy, a lot of companies are currently switching their telecommunications infrastructure over to All IP, benefiting from the brand new opportunities that innovative unified messaging services offer. If only there wasn’t the problem with fax communications…

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Security Alert: One in six emails contains a virus

After Locky, here comes KePanger, PowerWare and Petya: Retarus is currently observing a significantly higher incidence of the crypto trojan Locky, as well as new variations. Whilst in February only around 3% of all incoming emails were infected, the number of messages filtered in March due to viruses had already risen to 17%. This corresponds to a fivefold rise in comparison with the previous month and can be explained primarily by the large increase in ransomware.

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Delivery tracking via SMS: How SMS services facilitate last mile delivery

Online rather than window shopping: With the growing importance of e-commerce and online shopping, the demands on logistics companies are also on the rise. At the end of the day, the ordered goods have somehow to be transported from the distribution center to their final destination. With the assistance of Retarus SMS Services, delivery processes become substantially more convenient and transparent.

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