Tried and tested: Why digitalization stands to benefit from the fax standard

Organizations depend on the flow of information, so the delivery mechanisms become more important – and will continue to gain power. Professionally set up global delivery networks protect against the disruption of business-critical communication. Despite the growing clamor of calls for innovation, it’s important not to neglect existing channels in the transition to the digital age. When you absolutely need to make sure the message gets through, you’ll likely still send an SMS instead of an email – because you know it’s the most robust and that delivery is guaranteed. The same applies to digital documents, where compliance and regulation come in to play, not to mention global standardization and tough quality requirements. Against this, organizations are still relying on a lesser vaunted technology, the humble fax. No longer restricted to a sheet of heat-sensitive paper rolling out of a machine, it has grown up and become a reliable, universally accepted standard for the transfer of written information. Fax may not be fashionable, but it’s certainly still valuable – as a cloud service that helps companies by making a tried and tested communication channel highly available, integrating it seamlessly into digital processes. You can read more about Retarus’ Global Delivery Network, Information Logistics and Cloud Services from Gartner, where we also offer you the opportunity to download their “Hype Cycle for Imaging and Print Services, 2016”. The paragraphs above are an abbreviated version of the editorial for this microsite by Martin Hager, CEO at the Retarus Group. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.