Seamless communication processes via the SAP Cloud

Be it offers, orders, customer or delivery documents, alerts, invoices or transport requests: in many companies business communication still takes place via decentralized infrastructures, inflexible solutions or outdated equipment. However, things are moving. A rising number of companies have realized that also with regard to these business processes, the solution lies in the cloud: This allows companies to bundle and consolidate communication processes across all channels, and send data and messages directly from their SAP systems.

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Digitalization: Opportunity or risk for banks and insurers?

In view of strict regulatory requirements, low-interest politics and intense cost pressure many finance institutes are neglecting a crucial challenge – the ever accelerating progress of digitalization. However, in order to fulfill the individual needs of their customers and to stay competitive over the long term, banks should start to develop appropriate digital strategies as quickly as possible.

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Gartner Hype Cycle: When a trend is really a trend

For more than 20 years the analysts at Gartner have been using their “Hype Cycle” to throw light on the development of technological trends. But what do Gartner’s experts say about cloud fax services? Have they already arrived at the “Plateau of Productivity” or is the “Trough of Disillusionment” just around the corner?

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Retail sales success: The means of communication makes all the difference

In order to keep all staff up to date regarding sales and marketing campaigns, retailers must rely on communication channels that function effectively. But which channel is most suitable for this task? How can the company ensure that all branch offices are informed simultaneously and dependably? Multi-channel messaging platform Retarus WebExpress is able to cover the widest imaginable range of scenarios.

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Retarus opens new data center in Frankfurt: Expansion of the infrastructure

With the goal of continuing to ensure maximum control over sensitive data and the highest levels of availability for the future, Retarus is committed to the ongoing expansion of its global infrastructure. That’s why it recently decided to expand its existing hub in Frankfurt into a fully-fledged, autonomous data center. In addition to this new site Retarus also operates data centers in Germany, Switzerland, the US, Asia as well as in Australia.

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Large E-Mail Handling: What spam and large file attachments have in common

Email users are seldom pleased to suddenly discover email attachments of several megabytes on their smartphones, while providers and companies justifiably fear that their internal email architecture will be overloaded by “mega mails” – a drawback that large file attachments share with spam messages. This means that a solution is required which fulfills the needs of users and IT administrators alike.

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Spam or no Spam: That is the question!

The definition of spam is actually unambiguous: But in everyday life it often happens that users also feel bothered by the mass of newsletters or notification emails in their in-boxes, despite the fact that they may have consciously subscribed to them at some point in the past. How should IT administrators respond to this situation? What does this mean with respect to the configuration of spam filters?

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Personally via all channels: trends in customer communication

Companies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.

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