The pizza delivery man always rings twice: hot food thanks to messaging services

What does actually happen behind the scenes when an online food order is placed? How do platforms like Delivery Hero ensure that the order is received correctly at the take-away restaurant around the corner? And how can the delivery service ensure that the food arrives at the customer on time – in a hot and enjoyable state? From the order confirmation to the automatically generated delivery service order and on to the authentication – more and more internet portals are relying on Retarus’ managed services to support them in this regard.

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The special case of special characters: How to prevent losing half the available SMS characters

160 is the number of characters that fit into a regular SMS. The established SMS standard is employed in the autometed transmission of messages in M2M communications and Industry 4.0: When these messages are sent internationally, it can very quickly happen that a message is restricted to only 70 characters due to the usage of special characters. The solution for this dilemma is called « Smart Replacement ».

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Finance: What are the top 3 challenges IT decision makers must overcome in 2016?

The year draws to a close. Not only the increasing regulatory demands at national, European and international level have been presenting challenges on banks and financial institutions in the past year; customer expectations and their communication methods have also fundamentally changed. But which are the challenges that CIOs and IT managers have to expect in the coming year?

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Innovative since 1992: How Retarus enables new business processes

Taking a closer look at Retarus’ comprehensive portfolio, it doesn’t take long to notice that a whole raft of communication channels are on offer for the flow of essential information. At the end of the day, it is actually not the medium itself that occupies center stage. A look at the history of the company shows that the innovative developments over the years have generally kept a close eye on the business processes of customers – regardless of which channel is finally employed to meet the customer’s needs.

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Personalized newsletter: Just a few steps to your customized holiday mail

Not only in private life but also in everyday professional life the festive planning usually suffers with all its to-do lists and deadlines associated with the end of the calendar year. So it’s all the more important that at least the season’s greetings from the head of the company and the invitation to the Christmas party are not neglected in the mad rush. This is where Retarus WebExpress provides a remedy.

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