Seamless communication processes via the SAP Cloud

Be it offers, orders, customer or delivery documents, alerts, invoices or transport requests: in many companies business communication still takes place via decentralized infrastructures, inflexible solutions or outdated equipment. However, things are moving. A rising number of companies have realized that also with regard to these business processes, the solution lies in the cloud: This allows companies to bundle and consolidate communication processes across all channels, and send data and messages directly from their SAP systems.

En savoir plus

Tags: // //

Large E-Mail Handling: What spam and large file attachments have in common

Email users are seldom pleased to suddenly discover email attachments of several megabytes on their smartphones, while providers and companies justifiably fear that their internal email architecture will be overloaded by “mega mails” – a drawback that large file attachments share with spam messages. This means that a solution is required which fulfills the needs of users and IT administrators alike.

En savoir plus

Tags: // // //

Spam or no Spam: That is the question!

The definition of spam is actually unambiguous: But in everyday life it often happens that users also feel bothered by the mass of newsletters or notification emails in their in-boxes, despite the fact that they may have consciously subscribed to them at some point in the past. How should IT administrators respond to this situation? What does this mean with respect to the configuration of spam filters?

En savoir plus

Tags: // //

Personally via all channels: trends in customer communication

Companies wishing to inform customers or employees in an up-to-date manner nowadays rely on more than one means of communication: the keywords in this regard are multi- or omnichannel. In order to not only reach recipients reliably, but also to gain their attention, a personalized form of address is essential.

En savoir plus

Tags: // // //