In today’s fast-moving world, companies would like to keep their employees informed as promptly and transparently as possible — no matter whether it’s a regular newsletter from the company director, emergency notifications, updates on restructuring or invitations to the annual summer party. Many HR and technical departments continue to rely on their email clients for internal communication. However, this offers extremely limited options, both in terms of layout and personalization. Often reliable reports containing statistics on delivery status, open rates, and click counts can only be created with additional tools. Furthermore, Email is not always the channel of choice, particularly when communicating information that is especially urgent.
One standardized browser interface for multiple messaging channels
With web-based tools like Retarus WebExpress, companies can reach their internal target groups in the blink of an eye, addressing them personally across multiple messaging channels. The portal offers the communication channels email, fax, and SMS on one standardized browser interface and enables employees from various departments to send notifications themselves at any time.
Personal greetings and customized messages
To not only reach recipients reliably, but also gain their full attention, a personal greeting is absolutely crucial. For information sent by HR, in particular, it is advantageous to automatically customize the message with regard to supervisor, department, or subsidiary location. The more closely the notification is personalized to the specific employee and department, the more effective it is. Comprehensive reports allow highly detailed analysis of open rates and clicked links. In communication with staff, for example, this makes it possible to track whether an invitation to mandatory training courses has reached all relevant employees.
Granular user management functions for each department
Thanks to granular user management functions, access rights can be defined individually for each department, meaning that the platform can be used by HR, technical departments and the works council at the same time. Distribution lists and transmission reports are kept strictly separate. You can find out more about the multichannel messaging platform Retarus WebExpress by clicking here or directly from your local Retarus expert.
