Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus

In order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.

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Delivery tracking via SMS: How SMS services facilitate last mile delivery

Online rather than window shopping: With the growing importance of e-commerce and online shopping, the demands on logistics companies are also on the rise. At the end of the day, the ordered goods have somehow to be transported from the distribution center to their final destination. With the assistance of Retarus SMS Services, delivery processes become substantially more convenient and transparent.

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The special case of special characters: How to prevent losing half the available SMS characters

160 is the number of characters that fit into a regular SMS. The established SMS standard is employed in the autometed transmission of messages in M2M communications and Industry 4.0: When these messages are sent internationally, it can very quickly happen that a message is restricted to only 70 characters due to the usage of special characters. The solution for this dilemma is called « Smart Replacement ».

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