Retarus prepares to attend the 20th Channel Partners in Las Vegas from April 17-20th The answer for surviving back-to-back meetings and networking events at the Channel Partner show besides a big bottle of aspirin is a mini-brief consisting of sessions applicable to your business and cheat sheet of your meetings at the event. Conferences can be exhausting, and stressful– but it does not have to be if you are clear on the information you wish to gather. If you are heading to The Venetian & Sands Expo, Las Vegas for the 20th Channel Partners and Expo from April 17-20, 2018, Retarus has put together a few considerations for you to form your strategy for choosing a cloud services provider that best fits your criteria. Trust. As obvious as it may seem, your cloud services provider and their principles should be coordinated to yours since you are going to be working closely. Across all its offices, Retarus follows its guiding principle “Retarus Leitbild” to provide the best services and support worldwide. Technical Proficiency. The cloud service provider has to be proficient with both its technology and understanding of your business. To meet your requirements, Retarus is continuously engaged in new development. The result is groundbreaking new products, which combines technical variety with expertise, which is unique around the globe. Service Change Management. The provider must also have service change documentation, including, capacity planning and integration and client configurations. Data Center. The provider must have access to a Network of Data Centers (NOCs) with adequately trained personnel capable of providing the monitoring and management necessary to identify and resolve problems covered in a service level agreement (SLA). Retarus’ globally available data centers ensure that your communication processes meet all local requirements and data privacy regulations. Help Desk. Does the provider demonstrate the existence of a problem management system that includes a help desk and ticketing platform integrated with its monitoring and management system? At Retarus, you are assigned a dedicated technical expert to be responsible for implementing your services. This expertise ensures that you can start using your services as soon as possible and you always have the highest levels of transparency. While your Retarus Cloud Services are operational, if required, you have the option of receiving individual support, which goes far beyond the usual industry standard. Documented Policy. Written documentation for administrators and security of IDs. At Retarus, this applies to both physical access and data centers. Client reporting, billing, and satisfaction. The provider must be able to show that it makes performance reports available to clients by signed SLAs, including invoices. Financial Health. The provider must be able to show that it is in a stable and healthy financial position; it must be able to show a sufficient distribution of its revenues across multiple clients. Retarus has continually experienced significant growth in the U.S., cementing its position as a global leader of cloud messaging services. Along with Retarus, there will also be over 6,000 industry experts and near 300 exhibitors. If you are attending the Channel Partners and Expo, talk to our cloud experts to see how you can improve and automate your business processes by going digital.
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Tags: Channel Partners // Cloud Messaging // conference // Enterprise Messaging // event // expo // Las Vegas