Enterprise SMS Archivi

Consultants Warn Companies to Be Cautious with WhatsApp

da Thomas Cloer | 03.06.2016 | News, Security

Using WhatsApp as a company poses problems when it comes to the German Data Protection Act, because contacts from the user’s cell phone are transferred to WhatApp’s servers. Corporate users of the service could be held liable (accompanied by significant monetary penalties!), because they are aware of this. Attorneys therefore unanimously recommend not using WhatsApp for professional purposes.

Tags: Compliance // Customer Communication // Data Protection // Enterprise SMS // IT-Security

From Bernie Sanders to Rand Paul: Politics Power by SMS

da Stella Alvo | 02.06.2016 | Business Trends

With less and less people utilizing traditional home phones, the expense of hiring live phone bank operators, and fewer people actually answering their phones, isn’t there a better way to contact interested voters and leave the remainder of us in peace?

Tags: election campaigns // Enterprise SMS // political messaging // Text messages

Riconoscimento del mittente di SMS: differenze tra long, short codes per SMS e identificativo alfanumerico

da Sören Schulte | 25.05.2016 | Product News

I requisiti relativi all’identificativo del mittente variano notevolmente di nazione in nazione. Le aziende devono pertanto tenere a mente diversi fattori.

Tags: Absenderkennung // Enterprise SMS // Long Code // Sender ID // Short Code

“We are sure that you have simply overlooked our bill.”— Payment Reminder via SMS

da Sabrina Hiller | 19.05.2016 | Business Trends, Industry

If the dunning process does not work, the result is defaults on payments that can quickly have a negative impact on the liquidity of a company. Retarus’ Cloud SMS Services offer companies a quick way to send their late-paying customers a payment reminder by SMS.

Tags: Dunning process // Enterprise SMS // payment reminder

Sending Insurance Information via SMS to Customers: Europ Assistance relies on Retarus

da Sabrina Hiller | 25.04.2016 | Business Trends

In order to guarantee optimal customer service, insurance companies are increasingly relying on SMS services in the cloud. For example, claims can be avoided by texting out weather warnings. Updates on current cases, deadline reminders or calls to download documents, all allow for the efficient settling of claims.

Tags: Enterprise SMS // Europ Assistance