For its industry-leading cloud fax services, Retarus now also offers a browser-based user interface (UI). The Enterprise Fax Portal opens the door to completely new use cases, while also providing clear benefits when it comes to collaboration, cost efficiency, and compliance.
The Enterprise Fax Portal enables organizations to send, receive and manage faxes via a web browser. It operates on the concept of faxboxes to which multiple users and fax numbers can be assigned. This allows companies, for example, to combine fax numbers from several countries for a centralized support team. Within a faxbox, folders can be set up to allow inbound faxes to be sorted as they are received. Faxes can be moved between folders, and documents can be up- or downloaded.
Users, fax numbers and folders are managed via an intuitive, state-of-the-art user interface. The portal works without email and does not require any dedicated hardware or software to be installed. The web-based access is also perfectly suited to remote work and disaster recovery scenarios. That’s because faxes are not received by a specific user or device but rather in the shared faxbox environment.
Retarus Identity and Access Management, which supports multi-factor authentication (MFA), is used for user authentication. One critical advantage for strictly regulated sectors such as healthcare is the fact that all their data is kept safe in highly secured storage at Retarus. Large organizations can opt to run several instances of the Enterprise Fax Portal.
The new portal complements the established connections via e-mail (Email-to-Fax/Fax-to-Email) or APIs. It also offers partners a helpful standalone product that does not require complex integration at the customer site. The Retarus Enterprise Fax Portal is available now and is offered in a pricing model scaled according to users and mass storage space. A product brief is available as a PDF download.
