German healthtech company samedi helps medical facilities coordinate care with their patients. The personal and medical information processed by samedi is sensitive and requires special protection; to get the best possible protection for their messaging, they chose Retarus’ Transactional Email and Enterprise SMS Services.
Due to the strict data privacy laws of the European Union, Berlin-based samedi was determined to find a cloud messaging provider with a footprint in the EU and the ability to abide by any local regulatory requirements such as the GDPR. This put Retarus at the top of their shortlist.
After a thorough review, samedi made the decision to replace their former email service provider. The change to Transactional Email allowed Retarus’ implementation department to prove just how fast they work. Retarus completed the switch within just two days. Beyond a stellar onboarding experience, samedi now benefits from first-class delivery rates, comprehensive reputation management, and guaranteed throughput/bandwidth via defined Service Level Agreements.
Following its positive experience with Retarus’ email services, samedi later switched to our Enterprise SMS Services as well. Both communication channels offer virtually unlimited scalability as well as transparency and reporting for each individual message sent.
Read the detailed customer story to learn more about samedi’s specific requirements and how Retarus exceeds expectations every step of the way.
