{"id":8827,"date":"2023-05-17T16:00:37","date_gmt":"2023-05-17T14:00:37","guid":{"rendered":"https:\/\/www.retarus.com\/blog\/us\/empowering-customers-how-gartner-peer-insights-is-revolutionizing-vendor-customer-communication"},"modified":"2024-05-07T19:19:58","modified_gmt":"2024-05-07T17:19:58","slug":"how-gartner-peer-insights-is-revolutionizing-vendor-customer-communication","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/blog\/us\/how-gartner-peer-insights-is-revolutionizing-vendor-customer-communication\/","title":{"rendered":"Empowering Customers: How Gartner Peer Insights Is Revolutionizing Vendor-Customer Communication"},"content":{"rendered":"\n
In today\u2019s fast-paced and competitive technology landscape, customer feedback is pivotal in shaping product development, enhancing user experiences, and building strong relationships between vendors and customers.<\/p>\n\n\n\n
We understand that our continued success relies heavily on our customers\u2019 satisfaction and loyalty. And as a technology vendor committed to customer-centricity, Retarus recognizes the value of truly listening to our customers.<\/p>\n\n\n\n
That\u2019s one reason we have turned to Gartner Peer Insights<\/strong>. It\u2019s a great way of empowering customers to voice their opinions and experiences. All reviews submitted to GPI are anonymized and \u2013 with a few exceptions, of course \u2013 are largely constructive in their feedback for other customers and the vendors themselves.<\/p>\n\n\n\n It\u2019s one of our corporate values to listen to the customer\u2019s voice \u2013 nevertheless, it is fair to say that Gartner Peer Insights has amplified this \u2013 and provided us with helpful feedback and suggestions to drive meaningful improvements.<\/p>\n\n\n\n Here are five ways Retarus tunes in to GPI:<\/p>\n\n\n\n Gartner Peer Insights has revolutionized how we listen to customer feedback, understand needs, and respond to expectations. Leveraging GPI has allowed us to establish a customer-centric culture that fuels our commitment to continuous improvement and innovation.<\/p>\n\n\n\n We are grateful to customers who have taken the time to share their experiences as they guide our journey to deliver solutions that empower and drive success. And if you\u2019d like to add your voice to the mix, please go ahead and share your experiences in working with Retarus by leaving a review on GPI. Many customers tell us they have chosen to leave a review as they wanted to share positive experiences, tips and tricks with other people who may also benefit from the knowledge.<\/p>\n\n\n\n Here are links for our customers to write a review about our Cloud Fax solutions<\/a> and our Secure Email solutions<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":" As a technology vendor committed to customer-centricity, Retarus recognizes the value of truly listening to our customers. That\u2019s one reason we have turned to Gartner Peer Insights.<\/p>\n","protected":false},"author":55,"featured_media":8833,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","_s2mail":"yes","footnotes":""},"categories":[8],"tags":[3783],"dipi_cpt_category":[],"class_list":["post-8827","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-gartner-peer-insights"],"acf":[],"yoast_head":"\n\n
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