For data protection conscious customers: Switzerland-based Starmind AG trusts in Retarus Transactional Email
At the request of a large cantonal bank, Swiss AI software company Starmind introduced Retarus’ Transactional Email for the transmission of business-critical emails. Running the service from Retarus’ Zurich data center ensured compliance with the financial institution’s stringent data protection requirements.
Customer required transactional emails to be sent from Swiss data center
Starmind sends a wide variety of transactional emails across its platform to ensure a smooth user experience, for instance regarding password resets, reminders, digests, and role-based personnel announcements. A customer in the strictly regulated Swiss financial sector needed to ensure that it met data protection provisions and guidelines by sending its emails from domestic data centers located within Switzerland. However, the company which had thus far been tasked with sending Starmind’s emails was based in the USA.
Local processing in line with FDPIC guidelines
As a Europe-based company, Retarus stands apart from other large business communication platform providers in that it purposefully pursues a strict policy of local processing within each respective region – in this case, Switzerland. The data belonging to Swiss companies and their communication partners is processed within Switzerland in line with the Swiss Federal Data Protection and Information Commissioner (FDPIC) in a self-operated, audit-ready data center which is certified according to ISO 27001 amongst many other standards.
“The collaboration with the team at Retarus was uncomplicated, and within a few weeks we had access to the interface from the Swiss data center. The integration was extremely easy for my team.”
Riccardo Trombini, CTO, Starmind AG
Required capacity provided in quick time
Thanks to its well-documented, state-of-the-art REST/JSON API, Retarus Transactional Email was implemented at Starmind with minimal effort. “Implementing the new interface has hardly caused a ripple,” attests Riccardo Trombini, the then project manager and Chief Technical Officer (CTO) at Starmind.
Starmind is now able to meet the challenge of sending transactional emails for the largest cantonal bank in the country, directly from within Switzerland.
Retarus Products
Required capacity provided in quick time
Thanks to its well-documented, state-of-the-art REST/JSON API, Retarus Transactional Email was implemented at Starmind with minimal effort. “Implementing the new interface has hardly caused a ripple,” attests Riccardo Trombini, the then project manager and Chief Technical Officer (CTO) at Starmind.
Starmind is now able to meet the challenge of sending transactional emails for the largest cantonal bank in the country, directly from within Switzerland.
Key Benefits
- Flexibility and scalability
- Easy integration, thanks to state-of-the-art API
- Local, audit-ready data centers
- Contractually agreed service levels (SLA
s )
Scalable, growth-oriented partnership for the financial sector
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