{"id":28014,"date":"2016-12-16T11:34:10","date_gmt":"2016-12-16T10:34:10","guid":{"rendered":"https:\/\/www.retarus.com\/de\/?post_type=project&#038;p=28014"},"modified":"2024-05-13T13:33:47","modified_gmt":"2024-05-13T11:33:47","slug":"use-case-abholbenachrichtigungen-per-sms","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/de\/use-case-abholbenachrichtigungen-per-sms\/","title":{"rendered":"Abholbenachrichtigungen per SMS verschicken"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Egal ob Autoreparatur, Garantieabwicklung im Elektromarkt oder Abholung der neuen Brille: Kunden m\u00f6chten heute stets \u00fcber den aktuellen Status auf dem Laufenden gehalten und zeitnah \u00fcber ihren Abholtermin informiert werden.&hellip;","protected":false},"author":3,"featured_media":47318,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section bb_built=\"1\" admin_label=\"Section\" fullwidth=\"on\" specialty=\"off\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/12\/use-case_pickup-notification.jpg\" inner_shadow=\"on\" _builder_version=\"3.0.83\" background_color=\"#ffffff\" custom_css_main_element=\"min-height: 350px;\" background_position=\"top_center\"][et_pb_fullwidth_header admin_label=\"Fullwidth Header\" background_layout=\"dark\" text_orientation=\"left\" header_fullscreen=\"off\" header_scroll_down=\"off\" content_orientation=\"center\" image_orientation=\"center\" custom_button_one=\"off\" button_one_icon_placement=\"right\" custom_button_two=\"off\" button_two_icon_placement=\"right\" background_overlay_color=\"rgba(0,0,0,0.24)\" custom_css_main_element=\"padding: 20px 0 12px 0 !important;||min-height: 350px;\" _builder_version=\"3.0.83\" max_width_tablet=\"50px\"]\r\n<h1>\u00a0Abholbenachrichtigungen per SMS<\/h1>\r\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"section\" transparent_background=\"on\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"on\" padding_mobile=\"off\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" make_equal=\"off\" use_custom_gutter=\"off\" background_color=\"rgba(255,255,255,0)\" module_class=\"secnav_section\" disabled=\"off\" disabled_on=\"off|off|off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\"][et_pb_row admin_label=\"row\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"secnav DESKTOP\" background_layout=\"dark\" module_class=\"secnav\" disabled=\"off\" disabled_on=\"off|off|\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"left\"]\r\n<ul>\r\n<li><a href=\"[url wordpress]\/services\/sms\/\">Retarus Enterprise SMS Services<\/a><\/li>\r\n<li><a href=\"#use-case\">Anwendungsfall<\/a><\/li>\r\n<li><a href=\"#download\">Download<\/a><\/li>\r\n<li><a href=\"#callback\">Kontakt<\/a><\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"20\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Challenge - Background - Solution\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"left\"]\r\n<h2>Die Herausforderung<\/h2>\r\nEgal ob Autoreparatur, Garantieabwicklung im Elektromarkt oder Abholung der neuen Brille: Kunden m\u00f6chten heute stets \u00fcber den aktuellen Status auf dem Laufenden gehalten und zeitnah \u00fcber ihren Abholtermin informiert werden. Aus Sicht der Unternehmen sollten sich diese Benachrichtigungen idealerweise automatisiert aus bereits vorhandenen Bestellsystemen versenden lassen. Gleichzeitig ist es gerade im Einzelhandel wichtig, dass Filialmitarbeiter im Einzelfall auch manuell m\u00f6glichst unkompliziert Nachrichten versenden und mit Kunden in Kontakt treten k\u00f6nnen.\r\n<h2>Die Ausgangssituation<\/h2>\r\nDie Abwicklung von Garantief\u00e4llen ist f\u00fcr den Handel mit hohem organisatorischem Aufwand verbunden. Dies gilt insbesondere dann, wenn es zu Abweichungen vom urspr\u00fcnglichen Kostenvoranschlag kommt. Schlie\u00dflich m\u00fcssen h\u00f6here Kosten durch den Kunden gesondert freigegeben werden, bevor die Reparatur fortgesetzt werden kann. Auch bei bestellter Neuware haben H\u00e4ndler ein besonderes Interesse an zeitnaher Abholung und Zahlung. Bei Optikern etwa kommt hinzu, dass das Abholen der Brille meist mit einer Erstanpassung und entsprechender Terminvergabe verbunden ist. Da jedoch gerade berufst\u00e4tige Kunden tags\u00fcber oft nur schwer erreichbar sind, gestaltet sich die Kundenkommunikation meist schwierig und bindet zudem wertvolle Personalressourcen.\r\n<h2>Die L\u00f6sung<\/h2>\r\nDie Kommunikation per SMS bietet sich f\u00fcr Abholbenachrichtigungen geradezu an. Kaum ein anderer Kanal sorgt f\u00fcr derart hohe Aufmerksamkeit und kurze Reaktionszeiten. Auch ohne mobile Internetverbindung und selbst auf \u00e4lteren Handymodellen werden Kurznachrichten zuverl\u00e4ssig zugestellt. Unabh\u00e4ngig von der Tageszeit verl\u00e4uft die Kontaktaufnahme f\u00fcr den Handel damit deutlich effizienter als zeitintensives Nachtelefonieren. Mit den Cloud SMS Services von Retarus lassen sich Informationen schnell und zuverl\u00e4ssig aus Business-Applikationen, E-Mail-Clients, ERP- oder CRM-Systemen an jedes beliebige Mobiltelefon versenden \u2013 ohne Aufwand f\u00fcr zus\u00e4tzliche Hard- oder Software. Durch die Anbindung an mehrere Aggregatoren deckt das Retarus Global Delivery Network von Retarus nahezu alle Mobilfunknetze weltweit ab.\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"45\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" \/][et_pb_text admin_label=\"Kundennutzen\" background_layout=\"dark\" module_class=\"ret_check\" max_width_last_edited=\"off|\" background_color=\"#fff295\" custom_margin=\"20px|||\" custom_padding=\"30px|30px|30px|30px\" custom_padding_phone=\"20px|20px|20px|20px\" custom_padding_last_edited=\"on|phone\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"left\" text_text_color=\"#000000\"]\r\n\r\n<h2 style=\"color: #000 !important;\">Kundennutzen<\/h2>\r\n<ul>\r\n<li>Schnellere Garantieabwicklung<\/li>\r\n<li>Optimierte Termin- und Ressourcenplanung<\/li>\r\n<li>Direkte Antwortm\u00f6glichkeit<\/li>\r\n<li>Entlastung der Filialmitarbeiter<\/li>\r\n<li>Optimierte Auftragsabwicklung<\/li>\r\n<li>H\u00f6here Kundenbindung<\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#e6eaed\" parallax_method=\"off\" module_id=\"advantages\" _builder_version=\"3.0.83\" disabled_on=\"off|off|off\" disabled=\"off\" background_color_gradient_start=\"#3a95bc\" background_color_gradient_end=\"#51c9e8\" background_color_gradient_direction=\"162deg\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"off|off|off\" _builder_version=\"3.0.80\" disabled=\"off\" \/][et_pb_text admin_label=\"Ihre Vorteile auf einen Blick\" _builder_version=\"3.0.83\" text_orientation=\"center\"]\r\n<h2>Ihre Vorteile auf einen Blick<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row width_unit=\"off\" padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_2=\"off\" parallax_method_2=\"off\" parallax_3=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" disabled_on=\"off|off|off\" disabled=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" background_repeat_1=\"no-repeat\"][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"SMS-Kommunikation per Business-Applikationen oder E-Mail-Clients\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%454%%\" icon_color=\"#ffd656\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" icon_font_size=\"50px\" max_width_tablet=\"50px\" custom_margin=\"||30px|\"]\r\nSMS-Kommunikation per Business-Applikationen oder E-Mail-Clients\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Weltweit hohe Zustellraten durch optimales Routing\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%647%%\" icon_color=\"#ffd656\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" icon_font_size=\"50\" max_width_tablet=\"50px\" custom_margin=\"||30px|\"]\r\nWeltweit hohe Zustellraten durch optimales Routing\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Nahezu unbegrenzte Versand- und Empfangskapazit\u00e4ten\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%491%%\" icon_color=\"#ffd656\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" icon_font_size=\"50\" max_width_tablet=\"50px\" custom_margin=\"||30px|\"]\r\nNahezu unbegrenzte Versand- und Empfangskapazit\u00e4ten\r\n\r\n\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Kontrolle durch detailliertes Reporting\" _builder_version=\"3.0.83\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%426%%\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" use_icon_font_size=\"on\" background_layout=\"light\" icon_color=\"#ffd656\" icon_font_size=\"50px\" text_orientation=\"center\" custom_margin=\"||30px|\"]\r\n\r\n\r\nMaximale Kontrolle durch detailliertes Reporting\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Beschaffung von Rufnummern f\u00fcr den SMS-Empfang weltweit\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%368%%\" icon_color=\"#ffd656\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" icon_font_size=\"50\" max_width_tablet=\"50px\" custom_margin=\"||30px|\"]\r\nBeschaffung von Rufnummern f\u00fcr den SMS-Empfang weltweit\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Unterst\u00fctzung zahlreicher APIs: REST, SOAP, HTTP (XML), SMPP pder SMTP\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%403%%\" icon_color=\"#ffd656\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" icon_font_size=\"50\" max_width_tablet=\"50px\" custom_margin=\"||30px|\"]\r\nUnterst\u00fctzung zahlreicher APIs: REST, SOAP, HTTP (XML), SMPP pder SMTP\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" _builder_version=\"3.0.71\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_class=\"cc-sms more-less\" _builder_version=\"3.0.83\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" module_id=\"use-case\" custom_css_main_element=\"padding: 70px 0 0 0 !important;\" disabled_on=\"off|off|off\" disabled=\"off\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"off\" custom_width_percent=\"70%\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" padding_1_last_edited=\"on|desktop\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Use case - part 1\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"left\"]\r\n<h2>Der Anwendungsfall<\/h2>\r\nF\u00fcr den Versand von SMS aus dem Warenwirtschafts- oder CRM-System greift <strong>Retarus SMS for Applications<\/strong> auf vorhandene Schnittstellen der jeweiligen Programme zur\u00fcck. Auch eingehende SMS-Antworten werden auf diesem Weg direkt in die Business-Applikationen gepusht. Dadurch k\u00f6nnen Kunden unmittelbar auf Nachrichten reagieren und etwa Kostenvoranschl\u00e4ge best\u00e4tigen oder um einen alternativen Abholtermin bitten. F\u00fcr die bidirektionale Kommunikation stellt Retarus gesonderte Rufnummern bereit. Bei Bedarf werden eingehende Nachrichten beispielsweise abh\u00e4ngig von den im Nachrichtentext enthaltenen Keywords automatisch im CRM-System markiert oder mit einem automatischen Prozess f\u00fcr die Weiterverarbeitung verkn\u00fcpft.\r\nDank <strong>Retarus Mail2SMS<\/strong> k\u00f6nnen Filialmitarbeiter jederzeit auch pers\u00f6nlich \u00fcber das bestehende E-Mail-Programm mit Kunden in Kontakt treten. Zus\u00e4tzliche Software oder Schulungen sind nicht n\u00f6tig. Statt der E-Mail-Adresse wird die Rufnummer in das Adressfeld der Nachricht eingetragen. Der eigentliche SMS-Text folgt in der Betreffzeile. Auch hier kann der Empf\u00e4nger unmittelbar auf die Nachricht reagieren. Die Antwort-SMS wird dann wiederum per E-Mail an die Filiale zugestellt.\r\n[\/et_pb_text][et_pb_toggle admin_label=\"toggle\" open=\"off\" module_class=\"more-info-toggle\" disabled=\"off\" disabled_on=\"on||\" title=\"Mehr Infos\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\"]\r\n\u00dcber das webbasierende <strong>Retarus Enterprise Administration Services Portal<\/strong> lassen sich Versand- und Empfangsoptionen bereits im Vorfeld bequem konfigurieren. Auf Wunsch erhalten Unternehmen f\u00fcr jeden Versand automatische Zustellbest\u00e4tigungen und k\u00f6nnen exakt nachvollziehen, wann gesendete Nachrichten die Retarus Infrastruktur durchlaufen haben, an den Mobilfunk-Carrier \u00fcbergeben wurden oder bei den Empf\u00e4ngern angekommen sind. Durch den Einsatz der <a href=\"[url wordpress]\/services\/sms\/\">Retarus Cloud SMS Services<\/a> profitieren Einzelh\u00e4ndler von flexibel skalierbaren Versandkapazit\u00e4ten und Transaktionssicherheit. Der SMS-Versand erfolgt dabei stets nach den jeweils geltenden lokalen Datenschutzrichtlinien.\r\n\r\n[\/et_pb_toggle][et_pb_divider height=\"100\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"off|off|off\" _builder_version=\"3.0.83\" disabled=\"off\" \/][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"65\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" \/][et_pb_blurb _builder_version=\"3.0.83\" url_new_window=\"on\" use_icon=\"on\" font_icon=\"%%266%%\" background_color=\"#fff295\" icon_color=\"#000000\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" use_icon_font_size=\"off\" background_layout=\"dark\" custom_padding=\"30px|15px|5px|15px\" custom_padding_phone=\"15px|15px|15px|15px\" custom_padding_last_edited=\"on|desktop\" module_class=\"ret_blurb_60\" animation=\"off\" text_orientation=\"center\" circle_color=\"#ffffff\" icon_font_size=\"40\" border_color=\"#bd1d20\" url=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/12\/use-case_abholbenachrichtigung-per-sms_retarus.pdf\" max_width_tablet=\"50px\" module_id=\"download\" \/][et_pb_text _builder_version=\"3.0.83\" background_color=\"#fff295\" background_layout=\"dark\" custom_margin=\"-9.27%|||\" custom_padding=\"15px|15px|30px|15px\" custom_padding_tablet=\"15px|30px|15px|15px\" custom_padding_last_edited=\"off|phone\" text_orientation=\"center\" module_alignment=\"center\" text_text_color=\"#000000\"]\r\nSichern Sie sich den Use Case als PDF und vereinfachen Sie die Kommunikation mit ihren Kunden.\r\n<a class=\"ret_button\" href=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/12\/use-case_abholbenachrichtigung-per-sms_retarus.pdf\">Use Case herunterladen<\/a>\r\n\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" _builder_version=\"3.0.83\" background_color=\"#eff1f5\" disabled_on=\"off|off|off\" disabled=\"off\"][et_pb_row _builder_version=\"3.0.80\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" padding_top_1=\"30px\" padding_right_1=\"0px\" padding_bottom_1=\"30px\" padding_left_1=\"30px\" padding_top_2=\"30px\" padding_right_2=\"30px\" padding_bottom_2=\"30px\" padding_left_2=\"0px\"][et_pb_column type=\"1_3\"][et_pb_blurb _builder_version=\"3.0.83\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%101%%\" icon_color=\"#ffe179\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" use_icon_font_size=\"on\" background_layout=\"light\" \/][\/et_pb_column][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Wussten Sie schon?\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"left\" custom_margin=\"0px|||\" custom_margin_tablet=\"-60px|||\" custom_margin_last_edited=\"on|tablet\"]\r\n<h2>Wussten Sie schon?<\/h2>\r\n<p class=\"ret_quote\">Die durchschnittliche SMS-\u00d6ffnungsrate liegt bei 98 Prozent. Rund 90 Prozent aller Kurznachrichten werden innerhalb der ersten drei Minuten nach der Zustellung gelesen.<\/p>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" parallax_method=\"off\" module_id=\"scenarios\" module_class=\"cc-sms\" _builder_version=\"3.0.83\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" custom_css_main_element=\"padding: 70px 0 100px 0 !important;\" background_color=\"#ffffff\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.80\" custom_css_main_element=\"padding-top: 0 !important;\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Weitere Szenarien\" background_layout=\"light\" text_orientation=\"center\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" module_alignment=\"center\" _builder_version=\"3.0.80\"]\r\n<h2>Weitere Szenarien<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_method_2=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" background_repeat_3=\"no-repeat\"][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Zahlungserinnerungen\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/09\/use-case_dunning-processes.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" custom_css_main_element=\"padding: 13px;\" max_width_tablet=\"50px\" use_border_color=\"on\" border_color=\"#eff1f5\" font_icon=\"%%520%%\" background_color=\"#ffffff\" module_class=\"ret_curved-shadow-both\"]\r\nBei Zahlungsaufforderungen bieten SMS eine Alternative zu E-Mail oder Telefon: Kunden, die im Zahlungsverzug sind, erhalten eine kurze freundliche Erinnerung. Mit Erfolg: Unternehmen erreichen durch Retarus Cloud SMS Services bei bis zu 76 Prozent der Zahlungspflichtigen eine Verbesserung des Mahnstatus.\r\n<a class=\"ret_button\" href=\"[url wordpress]\/project\/use-case-zahlungserinnerungen-mit-sms-for-applications\/\">Use Case lesen<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Crew-Mitglieder\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2016\/09\/use-case_staff-planning.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" custom_css_main_element=\"padding: 13px;\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|phone\" use_border_color=\"on\" border_color=\"#eff1f5\" font_icon=\"%%490%%\" module_class=\"ret_curved-shadow-both\" background_color=\"#ffffff\"]\r\n\r\n\r\n\u00dcber SMS-Nachrichten teilen Schifffahrtsgesellschaften ihren Mitarbeitern kurzfristige Fahrplan\u00e4nderungen mit, die von diesen per Kurznachricht best\u00e4tigt werden m\u00fcssen. Dadurch wird sichergestellt, dass die Mannschaft rechtzeitig an Board ist und das Schiff p\u00fcnktlich auslaufen kann.\r\n<a class=\"ret_button\" href=\"[url wordpress]\/project\/use-case-effiziente-einsatzplanung-dank-two-way-sms\/\">Use Case lesen<\/a>\r\n\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Kurierdienste\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2017\/12\/courier-services.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" custom_css_main_element=\"padding: 13px;\" background_color=\"#ffffff\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|desktop\" use_border_color=\"on\" border_color=\"#eff1f5\" font_icon=\"%%534%%\" module_class=\"ret_curved-shadow-both\"]\r\nBevorstehende Paketzustellungen werden per SMS angek\u00fcndigt. Die Empf\u00e4nger k\u00f6nnen dann per Antwort-SMS einen Termin best\u00e4tigen, die erneute Zustellung anfordern oder einen Wunschtermin angeben. Die Anzahl erfolgreicher Zustellungen erh\u00f6hen sich erheblich, w\u00e4hrend die Folgekosten durch weitere Zustellungsversuche deutlich sinken.\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"Section\" fullwidth=\"off\" specialty=\"off\" background_color=\"#e6eaed\" parallax_method=\"off\" _builder_version=\"3.0.83\" module_class=\"ret_marginBottom_-50 cc-sms ret_on-colored-bg\" module_id=\"callback\" custom_css_main_element=\"padding: 70px 0 100px 0 !important;\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" background_repeat_1=\"no-repeat\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"We are here for you\" background_layout=\"light\" text_orientation=\"center\" border_style=\"solid\" max_width=\"70%\" custom_padding=\"||40px|\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" 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