{"id":36691,"date":"2019-09-16T13:26:00","date_gmt":"2019-09-16T13:26:00","guid":{"rendered":"https:\/\/www.retarus.com\/es\/?p=36691"},"modified":"2024-05-14T14:00:20","modified_gmt":"2024-05-14T12:00:20","slug":"use-case-payment-reminders-with-retarus-sms-for-applications","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/es\/use-case-payment-reminders-with-retarus-sms-for-applications\/","title":{"rendered":"Procesos de reclamaci\u00f3n simplificados: env\u00ede recordatorios de pago por SMS"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"En su propio inter\u00e9s, las empresas deben recordar a sus clientes de inmediato si hay alg\u00fan pago retrasado. Sin embargo, la gesti\u00f3n de las cuentas por cobrar es muy costosa&hellip;","protected":false},"author":23,"featured_media":34358,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section bb_built=\"1\" fullwidth=\"on\" specialty=\"off\" inner_shadow=\"on\" module_class=\"ret-bg-bottom\" _builder_version=\"3.17.6\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" next_background_color=\"rgba(255,255,255,0)\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_fullwidth_header background_overlay_color=\"rgba(0,0,0,0.1)\" _builder_version=\"3.17.6\" max_width_tablet=\"50px\" background_color=\"rgba(255, 255, 255, 0)\" button_one_text_size__hover_enabled=\"off\" button_one_text_size__hover=\"null\" button_two_text_size__hover_enabled=\"off\" button_two_text_size__hover=\"null\" button_one_text_color__hover_enabled=\"off\" button_one_text_color__hover=\"null\" button_two_text_color__hover_enabled=\"off\" button_two_text_color__hover=\"null\" button_one_border_width__hover_enabled=\"off\" button_one_border_width__hover=\"null\" button_two_border_width__hover_enabled=\"off\" button_two_border_width__hover=\"null\" button_one_border_color__hover_enabled=\"off\" button_one_border_color__hover=\"null\" button_two_border_color__hover_enabled=\"off\" button_two_border_color__hover=\"null\" button_one_border_radius__hover_enabled=\"off\" button_one_border_radius__hover=\"null\" button_two_border_radius__hover_enabled=\"off\" button_two_border_radius__hover=\"null\" button_one_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover=\"null\" button_two_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover=\"null\" button_one_bg_color__hover_enabled=\"off\" button_one_bg_color__hover=\"null\" button_two_bg_color__hover_enabled=\"off\" button_two_bg_color__hover=\"null\" background_image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/sending-payment-reminders-by-sms.jpg\"]\r\n<h1>Recordatorios de pago con\r\nRetarus SMS for Applications<\/h1>\r\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"section\" background_color=\"rgba(255,255,255,0)\" disabled=\"off\" disabled_on=\"off|off|off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#FFFFFF\" _builder_version=\"3.17.6\" module_id=\"secmenu\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row admin_label=\"row\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"secmenu\" background_layout=\"dark\" disabled=\"off\" disabled_on=\"off|off|\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" module_alignment=\"left\"]\r\n[content type=\"contblock\" name=\"secmenu-usecases\"]\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" prev_background_color=\"rgba(255,255,255,0)\" next_background_color=\"#ffffff\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"20\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" _builder_version=\"3.0.100\" background_color=\"#ffffff\" module_class=\"cc-sms\" prev_background_color=\"#FFFFFF\" next_background_color=\"#000000\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Challenge - Background - Solution\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\" module_alignment=\"left\"]\r\n<h2>El reto<\/h2>\r\nPr\u00e1cticamente no existe otro proceso comercial que se encargue de gestionar casos especiales como lo hace el de las cuentas por cobrar de los clientes. Si el proceso de reclamaci\u00f3n no surte efecto, estos pagos pendientes pronto tendr\u00e1n un impacto negativo en la liquidez de la empresa. Al mismo tiempo, la ley exige a los acreedores que mantengan al m\u00ednimo los gastos de reclamaci\u00f3n para los clientes morosos. Esto significa que las empresas se enfrentan al reto de optimizar sus procesos para reducir significativamente los costes relacionados y tambi\u00e9n para mejorar el comportamiento de pago general de sus clientes. Para conseguir este objetivo, resulta imprescindible que optimicen sus procesos de comunicaci\u00f3n digital.\r\n<h2>El trasfondo<\/h2>\r\nDesde una perspectiva empresarial, las empresas deben recordar a los clientes sin demora si se retrasan con los pagos. Sin embargo, los procesos de reclamaci\u00f3n implican una gran cantidad de trabajo y gastos administrativos. Por ejemplo, la empresa que exige el pago debe garantizar que el cliente moroso no incurre en gastos de reclamaci\u00f3n elevados. Las empresas tambi\u00e9n deben emitir avisos de pagos atrasados de forma puntual y por escrito que puedan utilizarse como prueba. Asimismo, para realizar el env\u00edo de avisos de pagos atrasados por correo postal deben considerarse otras normativas espec\u00edficas. Los complejos procesos de pago tambi\u00e9n pueden ser un obst\u00e1culo para que los clientes abonen las facturas pendientes. Para no tener que iniciar largos y costosos procesos de reclamaci\u00f3n, las empresas pueden enviar a sus clientes en primer lugar un recordatorio digital.\r\n<h2>La soluci\u00f3n<\/h2>\r\n<a href=\"[url wordpress]\/services\/sms\/#sms4applications-apis\"><strong>Retarus SMS for Applications<\/strong><\/a> permite enviar mensajes de texto de forma segura y fiable a cualquier tel\u00e9fono m\u00f3vil ubicado en cualquier lugar del mundo a trav\u00e9s de aplicaciones comerciales, sistemas ERP o CRM as\u00ed como aplicaciones basadas en web, directamente desde la infraestructura de Retarus y sin tener que realizar una gran inversi\u00f3n en hardware o software adicional. Este servicio de SMS se gestiona desde los propios centros de datos de Retarus siguiendo las directrices de cumplimiento de normativas y las normativas de protecci\u00f3n de datos locales pertinentes. Todos los datos se cifran para su transmisi\u00f3n. El uso de este innovador servicio de SMS permite a las empresas beneficiarse de las funciones de transmisi\u00f3n escalables y de la m\u00e1xima seguridad de las transacciones en todo el mundo. <strong>Retarus Enterprise Administration Service portal (EAS)<\/strong> permite configurar este servicio de forma sencilla a la par que ofrece completas funciones de informes y supervisi\u00f3n as\u00ed como unas estad\u00edsticas de entrega concisas.\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"45\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" color=\"#ffffff\" show_divider=\"off\" \/][et_pb_text admin_label=\"Kundennutzen\" module_class=\"ret_check\" max_width_last_edited=\"off|\" background_color=\"#e6eaed\" custom_margin=\"20px|||\" custom_padding=\"30px|30px|30px|30px\" custom_padding_phone=\"20px|20px|20px|20px\" custom_padding_last_edited=\"on|phone\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.17.6\" module_alignment=\"left\" box_shadow_color=\"rgba(252,192,2,0.5)\"]\r\n<h2>Ventajas para el cliente<\/h2>\r\n<ul>\r\n<li>Procesos de reclamaci\u00f3n eficientes<\/li>\r\n<li>Gesti\u00f3n optimizada de la liquidez<\/li>\r\n<li>Mayor satisfacci\u00f3n del cliente<\/li>\r\n<li>Reducci\u00f3n significativa de costes de procesos<\/li>\r\n<li>Oportunidades adicionales de ventas cruzadas<\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#000000\" next_background_color=\"#f7fafc\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" specialty=\"off\" parallax_method=\"off\" module_id=\"advantages\" _builder_version=\"3.17.6\" disabled_on=\"off|off|off\" disabled=\"off\" background_color_gradient_start=\"#3a95bc\" background_color_gradient_end=\"#51c9e8\" background_color_gradient_direction=\"162deg\" background_color=\"#f7fafc\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#ffffff\" module_class=\"cc-fax\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][et_pb_text admin_label=\"Vorteile im \u00dcberblick\" background_layout=\"light\" text_orientation=\"center\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"center\"]\r\n<h2>Resumen de ventajas<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row width_unit=\"off\" padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_2=\"off\" parallax_method_2=\"off\" parallax_3=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" disabled_on=\"off|off|off\" disabled=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" background_repeat_1=\"no-repeat\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"BaFin- und PCI-DSS-konform\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%380%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nEnv\u00edo seguro y fiable de mensajes SMS a todo el mundo\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Nahtlose Integration\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%175%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nTransmisi\u00f3n r\u00e1pida directamente desde aplicaciones empresariales\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Datenschutz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%544%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nControl activo de la hora y la fecha de env\u00edo\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%403%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nCompatibilidad con numerosas API: REST, SOAP, (HTTP) XML, SMPP o SMTP\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%228%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nM\u00e1xima seguridad de las transacciones en la infraestructura de Retarus\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%411%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nSupervisi\u00f3n exhaustiva gracias a informes detallados\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" _builder_version=\"3.0.71\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_class=\"cc-sms more-less\" _builder_version=\"3.17.6\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" module_id=\"download\" custom_css_main_element=\"padding: 70px 0 0 0 !important;\" prev_background_color=\"#f7fafc\" next_background_color=\"#e6eaed\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"off\" custom_width_percent=\"70%\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" padding_1_last_edited=\"on|desktop\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Use case - part 1\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\"]\r\n<h2>Caso de uso<\/h2>\r\nEl env\u00edo de recordatorios de pago mediante mensajes SMS ofrece una atractiva alternativa a la reclamaci\u00f3n de pago por correo electr\u00f3nico o tel\u00e9fono. Los clientes morosos reciben un recordatorio por SMS. La informaci\u00f3n llega a los tel\u00e9fonos m\u00f3viles de los destinatarios al instante, independientemente de su ubicaci\u00f3n. El mensaje SMS tambi\u00e9n puede contener un enlace que permita a los clientes realizar el pago directamente desde sus dispositivos m\u00f3viles, optimizando a\u00fan m\u00e1s el comportamiento de pago del cliente. La visualizaci\u00f3n de un n\u00famero de tel\u00e9fono como identificaci\u00f3n del remitente o su inclusi\u00f3n en el propio mensaje SMS facilita a los clientes devolver la llamada a sus contactos. De este modo, los mensajes SMS pueden utilizarse, por ejemplo, para la venta cruzada de servicios de asesoramiento crediticio sin tener que cambiar de medio o canal.\r\n<strong>Retarus SMS for Applications<\/strong> permite a las empresas controlar de forma flexible la fecha y la hora de env\u00edo de los mensajes. As\u00ed pueden garantizar que hay recursos de personal suficientes para procesar de forma eficiente las respuestas de los clientes.\r\n[\/et_pb_text][et_pb_toggle admin_label=\"toggle\" open=\"off\" module_class=\"more-info-toggle\" disabled=\"off\" disabled_on=\"on||\" title=\"M\u00e1s informaci\u00f3n\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\"]\r\n<strong>Retarus EAS portal<\/strong> permite a los usuarios configurar f\u00e1cilmente las opciones generales de env\u00edo con antelaci\u00f3n. Asimismo, el portal ofrece un an\u00e1lisis en profundidad de las fechas y las horas de env\u00edo, lo que permite un control profesional de las ventas. Las empresas pueden elegir recibir confirmaciones de entrega autom\u00e1ticas para cada mensaje de texto enviado, por lo que pueden realizar un seguimiento preciso del momento en que el mensaje ha abandonado la infraestructura de Retarus, se ha transferido al operador de telefon\u00eda m\u00f3vil y ha sido recibido por el cliente. La infraestructura de Retarus emplea una red de agregadores para alcanzar el 99\u00a0% de las redes de comunicaci\u00f3n m\u00f3vil de todos los continentes. Asimismo, Retarus satisface las normativas regionales para la entrega correcta de mensajes de texto en todo el mundo. Un enrutamiento \u00f3ptimo y la configuraci\u00f3n personalizada de la identificaci\u00f3n del remitente garantizan que las empresas puedan beneficiarse de tasas de entrega particularmente elevadas para sus recordatorios de pago, lo que se traduce en una gesti\u00f3n significativamente optimizada de la liquidez.\r\n[\/et_pb_toggle][et_pb_divider height=\"100\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"off|off|off\" disabled=\"off\" color=\"#ffffff\" show_divider=\"off\" \/][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"65\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" color=\"#ffffff\" show_divider=\"off\" \/][et_pb_blurb _builder_version=\"3.17.6\" url_new_window=\"on\" use_icon=\"on\" font_icon=\"%%266%%\" background_color=\"#e6eaed\" icon_color=\"#000000\" custom_padding=\"30px|15px|5px|15px\" custom_padding_phone=\"15px|15px|15px|15px\" custom_padding_last_edited=\"on|phone\" module_class=\"ret_blurb_60\" animation=\"off\" text_orientation=\"center\" circle_color=\"#ffffff\" icon_font_size=\"40\" url=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/retarus_use-case_sending-payment-reminders-by-sms_en.pdf\" max_width_tablet=\"50px\" module_id=\"download\" box_shadow_color=\"rgba(252,192,2,0.5)\"]\r\nConsiga ahora este caso de uso como archivo PDF y optimice sus procesos de reclamaci\u00f3n.\r\n\u00a0\r\n<a class=\"ret_button\" href=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/retarus_use-case_sending-payment-reminders-by-sms_en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Descargar ahora<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"Sektion\" fullwidth=\"off\" specialty=\"off\" _builder_version=\"3.0.94\" background_color=\"#e6eaed\" disabled_on=\"off|off|off\" disabled=\"off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" prev_background_color=\"#ffffff\" next_background_color=\"#ffffff\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row admin_label=\"Zeile\" _builder_version=\"3.0.80\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" padding_top_1=\"30px\" padding_right_1=\"0px\" padding_bottom_1=\"30px\" padding_left_1=\"30px\" padding_top_2=\"30px\" padding_right_2=\"30px\" padding_bottom_2=\"30px\" padding_left_2=\"0px\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"1_3\"][et_pb_blurb _builder_version=\"3.17.6\" use_icon=\"on\" font_icon=\"%%511%%\" icon_color=\"#3a95bc\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Wussten Sie schon?\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"left\" custom_margin=\"0px|||\" custom_margin_tablet=\"-60px|||\" custom_margin_last_edited=\"on|tablet\"]\r\n<h2>\u00bfSab\u00eda que...?<\/h2>\r\n<p class=\"ret_quote\">Seg\u00fan estudios recientes, el 76\u00a0% de los clientes B2C que reciben recordatorios de pago por SMS mejoran su estado de reclamaci\u00f3n.<\/p>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_id=\"scenarios\" module_class=\"cc-sms\" _builder_version=\"3.0.94\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" custom_css_main_element=\"padding: 70px 0 100px 0 !important;\" prev_background_color=\"#e6eaed\" next_background_color=\"#e6eaed\" inner_width=\"auto\" inner_max_width=\"none\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Weitere Szenarien\" background_layout=\"light\" text_orientation=\"center\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.71\" module_alignment=\"center\"]\r\n<a name=\"scenarios\"><\/a>\r\n<h2>Otros escenarios<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_method_2=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" background_repeat_3=\"no-repeat\" width=\"80%\" max_width=\"1080px\"][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Informaci\u00f3n de cr\u00e9dito\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2017\/11\/retarus_enterprise-sms-services.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\" custom_css_main_element=\"padding: 13px;\" use_border_color=\"on\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|phone\" border_color_all=\"#eff1f5\" background_color=\"#f7fafc\" module_class=\"ret_curved-shadow-both\"]\r\nEn cuanto se supera el 75\u00a0% del descubierto autorizado de un cliente, los bancos pueden enviar un mensaje SMS al titular de la cuenta a trav\u00e9s de <strong>Retarus Enterprise SMS Services<\/strong>, cumpliendo as\u00ed su obligaci\u00f3n legal de enviar esta notificaci\u00f3n.\r\n<a class=\"ret_button\" href=\"[url wordpress]\/services\/sms\/\">Retarus Enterprise SMS Services<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Retiradas de productos\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2016\/12\/retarus_use-case_product-recalls.jpg\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.100\" custom_css_main_element=\"padding: 13px;\" use_border_color=\"on\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|desktop\" border_color_all=\"#eff1f5\" background_color=\"#f7fafc\" module_class=\"ret_curved-shadow-both\"]\r\nEn el caso de una retirada de producto, las empresas deben notificarla a sus clientes lo antes posible y detener las ventas de inmediato. 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