Retarus Email Security presents best-in-class quarantine service

The new features include the intuitive color highlighting of quarantined messages according to assessed threat level, expanded search options (e.g. for specific attachments or reason for quarantining) as well as a new detailed view providing additional information about the selected email. The benefits are clearly evident: increased working efficiency and time savings for every user; optimized, goal-focused layout, available on mobile devices; significantly improved performance with minimal loading times; immediate recognition of the reason for quarantining and identified threat level; reduced internal IT workload due to easier direct search success for users.

Best-in-class range of functions

Even prior to this new version, the quarantining options and configuration settings already went well beyond those offered by many competitors on the market. For instance, in the overview list of messages that have not been delivered initially due to security concerns, users are able to release each email from quarantine or always allow messages from the sender in question (whitelisting). The service moreover enables the simple and convenient management of whitelists and blacklists, giving administrators more control.

Above and beyond these options, the service also allows the design, frequency, and delivery times of the quarantine digest email to be set separately for workdays and weekends. The digest offers users the opportunity to allow messages that have been quarantined erroneously to be delivered immediately from the digest list. At the touch of a button, users can request a quarantine overview of the previous 30 days (or fewer) to be sent to them.

Continuous refinement and development

“The quarantine component of our Email Security service is designed for maximum transparency, to allow users to get a clear overview of emails that have been filtered out,” says Martin Mathlouthi, Product Line Manager of the Secure Email Platform at Retarus. “Users have barrier-free yet secure access to their emails, without having to enter a password, giving them the opportunity to discover quickly and easily which emails have been filtered for various reasons, such as phishing, spam or simply unwanted emails, and thus can quickly determine whether any messages may have inadvertently been held back.”

The Retarus Product Line Teams for the Secure Email Platform and UI/UX are constantly working on integrating more and more functions into the new EAS portal, providing customers with an increasing number of self-service options.

Leading analyst firms such as Gartner, Forrester, and the Radicati Group regularly include Retarus in their reports and market overviews on email security. Radicati, for instance, positioned Retarus as a leading “trail blazer” in its „Secure Email Gateway – Market Quadrant, 10/2019“. Trail blazers are characterized by their innovative power and the potential to disrupt markets substantially over the long term.

À propos de Retarus

Retarus est un fournisseur global des API, passerelles et applications pour la messagerie et la gestion des e-mails permettant d'optimiser les processus d'entreprise. Retarus exploite des data centers répartis dans le monde entier, fournissant ces solutions avec une performance, une sécurité et une protection des données maximales. Retarus, dont le siège social se trouve à Munich, a été fondée en 1992, est gérée par ses propriétaires et est fière de sa capacité d'innovation. L'entreprise emploie environ 500 personnes, dans 20 succursales réparties sur quatre continents. Les services de Retarus sont utilisés par les plus grandes entreprises du monde. Ils sont fournis à la fois en direct et en étroite collaboration avec des partenaires sélectionnés. Des analystes confirment régulièrement l'excellente qualité et la fiabilité de Retarus. Plus d'informations sur : www.retarus.fr