{"id":10578,"date":"2016-09-29T15:39:10","date_gmt":"2016-09-29T13:39:10","guid":{"rendered":"https:\/\/www.retarus.com\/fr\/project\/use-case-efficient-staff-planning-thanks-to-two-way-sms\/"},"modified":"2024-06-11T15:44:58","modified_gmt":"2024-06-11T13:44:58","slug":"use-case-efficient-staff-planning-thanks-to-two-way-sms","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/fr\/use-case-efficient-staff-planning-thanks-to-two-way-sms\/","title":{"rendered":"Une planification efficace du personnel gr\u00e2ce au SMS \u00e0 double sens"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Qu'il s'agisse de travail temporaire ou \u00e0 long terme, d'affectations d'individus ou d'\u00e9quipes, les agences de placement doivent \u00eatre plus r\u00e9actives que jamais pour fournir du personnel qualifi\u00e9 \u00e0 leurs\u2026","protected":false},"author":3,"featured_media":34595,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" inner_shadow=\"on\" fullwidth=\"on\" custom_padding_last_edited=\"on|desktop\" _builder_version=\"3.22\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" fb_built=\"1\" bb_built=\"1\" _i=\"0\" _address=\"0\"][et_pb_fullwidth_header background_overlay_color=\"rgba(0,0,0,0.2)\" _builder_version=\"3.17.6\" background_color=\"rgba(255, 255, 255, 0)\" background_image=\"https:\/\/www.retarus.com\/fr\/wp-content\/uploads\/sites\/14\/2018\/12\/efficient-staff-coordination.jpg\" max_width_tablet=\"50px\" button_one_text_size__hover_enabled=\"off\" button_one_text_size__hover=\"null\" button_two_text_size__hover_enabled=\"off\" button_two_text_size__hover=\"null\" button_one_text_color__hover_enabled=\"off\" button_one_text_color__hover=\"null\" button_two_text_color__hover_enabled=\"off\" button_two_text_color__hover=\"null\" button_one_border_width__hover_enabled=\"off\" button_one_border_width__hover=\"null\" button_two_border_width__hover_enabled=\"off\" button_two_border_width__hover=\"null\" button_one_border_color__hover_enabled=\"off\" button_one_border_color__hover=\"null\" button_two_border_color__hover_enabled=\"off\" button_two_border_color__hover=\"null\" button_one_border_radius__hover_enabled=\"off\" button_one_border_radius__hover=\"null\" button_two_border_radius__hover_enabled=\"off\" button_two_border_radius__hover=\"null\" button_one_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover=\"null\" button_two_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover=\"null\" button_one_bg_color__hover_enabled=\"off\" button_one_bg_color__hover=\"null\" button_two_bg_color__hover_enabled=\"off\" button_two_bg_color__hover=\"null\" _i=\"0\" _address=\"0.0\"]<h1>Une planification efficace du personnel gr\u00e2ce au SMS \u00e0 double sens<\/h1>\r\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" disabled_on=\"off|off|off\" admin_label=\"section\" module_id=\"secmenu\" _builder_version=\"3.22\" background_color=\"rgba(255,255,255,0)\" custom_padding_tablet=\"50px|0|50px|0\" fb_built=\"1\" bb_built=\"1\" _i=\"1\" _address=\"1\"][et_pb_row admin_label=\"row\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"0\" _address=\"1.0\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"1.0.0\" custom_padding__hover=\"|||\"][et_pb_text disabled_on=\"off|off|\" admin_label=\"secmenu\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" background_layout=\"dark\" module_alignment=\"left\" _i=\"0\" _address=\"1.0.0.0\"][content type=\"contblock\" name=\"secmenu-usecases\"]\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"3.22\" fb_built=\"1\" bb_built=\"1\" _i=\"2\" _address=\"2\"][et_pb_row _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"0\" _address=\"2.0\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"2.0.0\" custom_padding__hover=\"|||\"][et_pb_divider show_divider=\"off\" disabled_on=\"on|on|off\" _builder_version=\"3.23.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" height=\"20px\" hide_on_mobile=\"on\" _i=\"0\" _address=\"2.0.0.0\"][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" module_class=\"cc-sms\" _builder_version=\"3.22\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" fb_built=\"1\" bb_built=\"1\" _i=\"3\" _address=\"3\"][et_pb_row _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"0\" _address=\"3.0\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"3.0.0\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Act faster with Two-way SMS\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" _i=\"0\" _address=\"3.0.0.0\"]<h2>Agissez plus rapidement avec le SMS \u00e0 double sens<\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"1\" _address=\"3.1\"][et_pb_column type=\"2_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"3.1.0\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Challenge - Background - Solution\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" _i=\"0\" _address=\"3.1.0.0\"]<h3>Le d\u00e9fi<\/h3>\r\nLes services de placement de personnel et de travail temporaire repr\u00e9sentent des march\u00e9s essentiels facilitant la flexibilit\u00e9 des entreprises. Pour garder une longueur d'avance sur ce march\u00e9 extr\u00eamement concurrentiel, les prestataires de services en ressources humaines doivent pouvoir proposer \u00e0 leurs clients du personnel qualifi\u00e9 plus rapidement que jamais, notamment dans les secteurs o\u00f9 des engorgements peuvent rapidement survenir en raison de la maladie, des fluctuations saisonni\u00e8res et des pics de demande. Mais les personnes devant g\u00e9rer de vastes effectifs sont souvent confront\u00e9es au probl\u00e8me du manque de temps et de capacit\u00e9 administrative.\r\n<h3>Le contexte<\/h3>\r\nQu'il s'agisse de d\u00e9ploiements de personnel temporaires ou \u00e0 long terme, d'affectations d'individus ou d'\u00e9quipes, de nombreuses agences de placement coordonnent les effectifs principalement par t\u00e9l\u00e9phone. Lors d'une conversation initiale non contraignante, l'agence se renseigne d'abord sur la disponibilit\u00e9 du candidat et son int\u00e9r\u00eat pour le poste. La personne appel\u00e9e recevra plus d'informations sur le lieu et les horaires de travail uniquement lors d'un second entretien. En outre, certains employ\u00e9s n'\u00e9tant pas joignables, il est n\u00e9cessaire de les appeler plusieurs fois. La documentation de ces appels, g\u00e9n\u00e9ralement manuelle, est fastidieuse. La perturbation des m\u00e9dias entre les diff\u00e9rents canaux de communication est presque in\u00e9vitable. Afin de r\u00e9duire le travail administratif de mani\u00e8re drastique, les prestataires de services en ressources humaines cherchent de plus en plus \u00e0 utiliser des solutions de communication automatis\u00e9es pour faciliter l'\u00e9change d'informations avec le personnel.\r\n<h3>La solution<\/h3>\r\n<a href=\"[url wordpress]\/services\/sms\/\"><strong>Retarus Enterprise SMS Services<\/strong><\/a> permet l'envoi fiable et s\u00e9curis\u00e9 de SMS vers n'importe quel portable dans le monde \u00e0 partir d'applications professionnelles, de syst\u00e8mes ERP ou CRM et d'applications Web, et ce, directement depuis l'infrastructure de Retarus et sans investissement n\u00e9cessaire en mat\u00e9riel ou logiciels suppl\u00e9mentaires. Les r\u00e9ponses re\u00e7ues aux SMS sont renvoy\u00e9es automatiquement aux applications professionnelles en mode \u00ab\u00a0push\u00a0\u00bb. Les donn\u00e9es sont toujours chiffr\u00e9es avant d'\u00eatre transmises. Les entreprises profitent de capacit\u00e9s de transmission \u00e9volutives et d'une s\u00e9curit\u00e9 maximale des transactions \u00e0 travers le monde. Exploit\u00e9s dans les centres de donn\u00e9es propres \u00e0 Retarus, ces service SMS, y compris le service de SMS \u00e0 double sens, respectent les r\u00e9glementations locales en vigueur relatives \u00e0 la protection des donn\u00e9es.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"1\" _address=\"3.1.1\" custom_padding__hover=\"|||\"][et_pb_divider show_divider=\"off\" disabled_on=\"on|on|off\" _builder_version=\"3.23.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" height=\"45px\" hide_on_mobile=\"on\" _i=\"0\" _address=\"3.1.1.0\"][\/et_pb_divider][et_pb_text admin_label=\"Kundennutzen\" module_class=\"ret_check\" _builder_version=\"3.27.4\" background_color=\"#e6eaed\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" max_width_last_edited=\"off|\" module_alignment=\"left\" custom_margin=\"20px|||\" custom_padding=\"30px|30px|30px|30px\" custom_padding_phone=\"20px|20px|20px|20px\" custom_padding_last_edited=\"on|phone\" _i=\"1\" _address=\"3.1.1.1\"]<h2>Avantages pour le client<\/h2>\r\n<ul>\r\n<li>Coordination efficace du personnel<\/li>\r\n<li>Temps de r\u00e9action courts<\/li>\r\n<li>Efforts et d\u00e9penses minimum<\/li>\r\n<li>Capacit\u00e9 administrative accrue<\/li>\r\n<li>Traitement optimis\u00e9 des commandes<\/li>\r\n<li>Satisfaction accrue des clients<\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" _builder_version=\"3.22\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" fb_built=\"1\" bb_built=\"1\" _i=\"4\" _address=\"4\"][et_pb_row _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"0\" _address=\"4.0\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"4.0.0\" custom_padding__hover=\"|||\"][et_pb_divider show_divider=\"off\" disabled_on=\"on|on|off\" _builder_version=\"3.23.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" height=\"50px\" hide_on_mobile=\"on\" _i=\"0\" _address=\"4.0.0.0\"][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" disabled_on=\"off|off|off\" module_id=\"advantages\" module_class=\"cc-fax\" _builder_version=\"3.22\" background_color=\"#ffffff\" use_background_color_gradient=\"on\" background_color_gradient_start=\"#e6eaed\" background_color_gradient_end=\"#f7fafc\" custom_padding_tablet=\"50px|0|50px|0\" fb_built=\"1\" bb_built=\"1\" _i=\"5\" _address=\"5\"][et_pb_row padding_mobile=\"off\" column_padding_mobile=\"on\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" _i=\"0\" _address=\"5.0\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"5.0.0\" custom_padding__hover=\"|||\"][et_pb_divider show_divider=\"off\" disabled_on=\"on|on|off\" _builder_version=\"3.23.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" height=\"50px\" hide_on_mobile=\"on\" _i=\"0\" _address=\"5.0.0.0\"][\/et_pb_divider][et_pb_text admin_label=\"Vorteile im \u00dcberblick\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" module_alignment=\"center\" _i=\"1\" _address=\"5.0.0.1\"]<h2>Avantages en un coup d'\u0153il<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" padding_mobile=\"off\" column_padding_mobile=\"on\" disabled_on=\"off|off|off\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" width_unit=\"off\" _i=\"1\" _address=\"5.1\"][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"5.1.0\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"%%45%%\" icon_color=\"#fcc002\" use_icon_font_size=\"on\" icon_font_size=\"50\" admin_label=\"BaFin- und PCI-DSS-konform\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" animation=\"off\" hover_enabled=\"0\" _i=\"0\" _address=\"5.1.0.0\"]Transmission et r\u00e9ception directes des SMS depuis ou vers des applications professionnelles ou des clients de messagerie\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"1\" _address=\"5.1.1\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"%%45%%\" icon_color=\"#fcc002\" use_icon_font_size=\"on\" icon_font_size=\"50\" admin_label=\"Nahtlose Integration\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" animation=\"off\" hover_enabled=\"0\" _i=\"0\" _address=\"5.1.1.0\"]Capacit\u00e9s d'envoi et de r\u00e9ception quasi-illimit\u00e9es\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"2\" _address=\"5.1.2\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"%%45%%\" icon_color=\"#fcc002\" use_icon_font_size=\"on\" icon_font_size=\"50\" admin_label=\" Hohe Verf\u00fcgbarkeit\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" animation=\"off\" hover_enabled=\"0\" _i=\"0\" _address=\"5.1.2.0\"]Nombreuses API prises en charge\u00a0: REST, SOAP, HTTP (XML), SMPP ou SMTP\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"2\" _address=\"5.2\"][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"5.2.0\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"%%45%%\" icon_color=\"#fcc002\" use_icon_font_size=\"on\" icon_font_size=\"50\" admin_label=\"Datenschutz\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" animation=\"off\" hover_enabled=\"0\" _i=\"0\" _address=\"5.2.0.0\"]Conformit\u00e9 avec les r\u00e9glementations locales pour la bonne livraison des SMS \u00e0 travers le monde\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"1\" _address=\"5.2.1\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"%%45%%\" icon_color=\"#fcc002\" use_icon_font_size=\"on\" icon_font_size=\"50\" admin_label=\"Maximale Transparenz\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" animation=\"off\" hover_enabled=\"0\" _i=\"0\" _address=\"5.2.1.0\"]Mise \u00e0 disposition de num\u00e9ros de t\u00e9l\u00e9phone pour la r\u00e9ception de SMS \u00e0 l'\u00e9chelle mondiale\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"2\" _address=\"5.2.2\" custom_padding__hover=\"|||\"][et_pb_blurb use_icon=\"on\" font_icon=\"%%45%%\" icon_color=\"#fcc002\" use_icon_font_size=\"on\" icon_font_size=\"50\" admin_label=\"Maximale Transparenz\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" animation=\"off\" hover_enabled=\"0\" _i=\"0\" _address=\"5.2.2.0\"]Suivi complet gr\u00e2ce aux rapports d\u00e9taill\u00e9s\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=\"off\" column_padding_mobile=\"on\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" _i=\"3\" _address=\"5.3\"][et_pb_column type=\"4_4\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"0\" _address=\"5.3.0\" custom_padding__hover=\"|||\"][et_pb_divider show_divider=\"off\" disabled_on=\"on|on|off\" _builder_version=\"3.23.4\" height=\"50px\" hide_on_mobile=\"on\" _i=\"0\" _address=\"5.3.0.0\"][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" module_id=\"download\" module_class=\"cc-sms more-less\" _builder_version=\"3.22\" background_color=\"#ffffff\" custom_padding_tablet=\"50px|0|50px|0\" custom_css_main_element=\"padding: 70px 0 0 0 !important;\" fb_built=\"1\" bb_built=\"1\" _i=\"6\" _address=\"6\"][et_pb_row column_structure=\"2_3,1_3\" padding_mobile=\"off\" column_padding_mobile=\"on\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"off\" custom_width_percent=\"70%\" _i=\"0\" _address=\"6.0\"][et_pb_column type=\"2_3\" _builder_version=\"3.25\" custom_padding=\"|||\" custom_padding_last_edited=\"on|desktop\" _i=\"0\" _address=\"6.0.0\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Use case - part 1\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"0\" _address=\"6.0.0.0\"]<h2>Cas pratique pour le SMS \u00e0 double sens<\/h2>\r\nLes services de SMS \u00e0 double sens de Retarus permettent aux prestataires de services en ressources humaines d'acc\u00e9der rapidement aux ressources humaines externes. Les avantages\u00a0: les SMS peuvent \u00eatre envoy\u00e9s vers n'importe quel t\u00e9l\u00e9phone portable m\u00eame en cas de mauvaise couverture r\u00e9seau\u00a0; leur taux d'ouverture est \u00e9galement \u00e9lev\u00e9 et ils sont lus tr\u00e8s rapidement. Gr\u00e2ce \u00e0 <strong>Retarus Enterprise SMS Services<\/strong>, les agences de placement peuvent filtrer le personnel qualifi\u00e9 dans leurs syst\u00e8mes CRM en quelques clics, puis envoyer un SMS directement via le CRM, avec une option de r\u00e9ponse. Pour faciliter ce processus, Retarus peut fournir sur demande des num\u00e9ros de t\u00e9l\u00e9phone sp\u00e9ciaux auxquels les r\u00e9ponses sont envoy\u00e9es. De plus, l'exp\u00e9diteur peut utiliser des mots-cl\u00e9s dans le SMS pour d\u00e9finir des options de r\u00e9ponse, tels que \u00ab\u00a0OK\u00a0\u00bb ou \u00ab\u00a0NON\u00a0\u00bb. Les services SMS transmettent les r\u00e9ponses entrantes directement aux applications professionnelles. Ainsi, les r\u00e9ponses peuvent \u00eatre automatiquement marqu\u00e9es dans le syst\u00e8me CRM en fonction du mot cl\u00e9 contenu dans la r\u00e9ponse. Il suffit alors au prestataire de services de ressources humaines responsable d'appeler les employ\u00e9s potentiels ayant envoy\u00e9 une r\u00e9ponse positive afin de clarifier les d\u00e9tails de la mission de travail. L'effort administratif s'en trouve consid\u00e9rablement r\u00e9duit. Ainsi, un nombre sup\u00e9rieur de demandes peut \u00eatre trait\u00e9 en un laps de temps tr\u00e8s court.[\/et_pb_text][et_pb_toggle title=\"Plus d'informations\" disabled_on=\"on||\" admin_label=\"toggle\" module_class=\"more-info-toggle\" _builder_version=\"3.0.100\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"1\" _address=\"6.0.0.1\"]Le portail Web <strong>Retarus Enterprise Administration Services (portail EAS)<\/strong> permet aux utilisateurs de configurer \u00e0 l'avance et de mani\u00e8re simple des options g\u00e9n\u00e9rales d'envoi et de r\u00e9ception. Sur demande, les entreprises peuvent recevoir des confirmations automatiques de livraison de chaque SMS envoy\u00e9. Elles sont ainsi pr\u00e9cis\u00e9ment inform\u00e9es de la date et de l'heure auxquelles un message est pass\u00e9 par l'infrastructure Retarus, avant d'\u00eatre transf\u00e9r\u00e9 \u00e0 l'op\u00e9rateur mobile, puis re\u00e7u par le client. L'infrastructure Retarus emploie son r\u00e9seau d'agr\u00e9gateurs lui permettant d'acc\u00e9der \u00e0 99\u00a0% des r\u00e9seaux de communication mobile sur tous les continents. En outre, Retarus respecte les r\u00e9glementations locales en vigueur \u00e0 travers le monde pour la bonne livraison des SMS.\r\n[\/et_pb_toggle][et_pb_divider show_divider=\"off\" disabled_on=\"off|off|off\" _builder_version=\"3.23.4\" height=\"100px\" hide_on_mobile=\"on\" _i=\"2\" _address=\"6.0.0.2\"][\/et_pb_divider][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"1\" _address=\"6.0.1\" custom_padding__hover=\"|||\"][et_pb_divider show_divider=\"off\" disabled_on=\"on|on|off\" _builder_version=\"3.23.4\" height=\"65px\" hide_on_mobile=\"on\" _i=\"0\" _address=\"6.0.1.0\"][\/et_pb_divider][et_pb_blurb url=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/retarus_use-case_efficient-staff-coordination_en.pdf\" url_new_window=\"on\" use_icon=\"on\" font_icon=\"%%266%%\" icon_color=\"#000000\" module_id=\"download\" module_class=\"ret_blurb_60\" _builder_version=\"3.29.3\" background_color=\"#e6eaed\" text_orientation=\"center\" max_width_tablet=\"50px\" custom_padding=\"30px|15px|30px|15px|false|false\" custom_padding_phone=\"15px|15px|15px|15px\" custom_padding_last_edited=\"on|desktop\" animation=\"off\" hover_enabled=\"0\" custom_css_blurb_image=\"margin-bottom: 25px;\" _i=\"1\" _address=\"6.0.1.1\"]T\u00e9l\u00e9chargez ce cas pratique sous forme de fichier PDF et simplifiez la planification des ressources humaines de votre entreprise.\r\n<a class=\"ret_button\" href=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2018\/12\/retarus_use-case_efficient-staff-coordination_en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">T\u00e9l\u00e9charger maintenant<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" disabled_on=\"off|off|off\" admin_label=\"Sektion\" _builder_version=\"3.22\" background_color=\"#f4f4f4\" custom_padding_tablet=\"50px|0|50px|0\" fb_built=\"1\" bb_built=\"1\" _i=\"7\" _address=\"7\"][et_pb_row column_structure=\"2_3,1_3\" admin_label=\"Zeile\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" _i=\"0\" _address=\"7.0\"][et_pb_column type=\"2_3\" _builder_version=\"3.25\" custom_padding=\"30px|0px|30px|30px\" _i=\"0\" _address=\"7.0.0\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Wussten Sie schon?\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" custom_margin=\"0px|||\" custom_margin_tablet=\"-60px|||\" custom_margin_last_edited=\"on|tablet\" _i=\"0\" _address=\"7.0.1.0\"]<h2>Le saviez-vous\u00a0?<\/h2>\r\n<p class=\"ret_quote\">Le taux d'ouverture moyen des SMS est de 98\u00a0%. 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Les enqu\u00eateurs gagnent un temps consid\u00e9rable, car seules les personnes ayant r\u00e9pondu favorablement sont contact\u00e9es par t\u00e9l\u00e9phone.\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"1\" _address=\"8.1.1\" custom_padding__hover=\"|||\"][et_pb_blurb title=\"Services de coursier\" _builder_version=\"3.17.6\" background_color=\"#e6eaed\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|desktop\" animation=\"off\" custom_css_main_element=\"padding: 20px;||\" border_color_all=\"#eff1f5\" use_border_color=\"on\" _i=\"0\" _address=\"8.1.1.0\" custom_padding=\"30px||30px||false|false\"]Les livraisons de colis sont annonc\u00e9es par SMS. Le destinataire peut confirmer la date et l'heure de livraison, demander une nouvelle date de livraison ou indiquer une date de livraison pr\u00e9f\u00e9r\u00e9e par SMS, ce qui augmente consid\u00e9rablement le nombre de livraisons effectu\u00e9es avec succ\u00e8s.\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.25\" custom_padding=\"|||\" _i=\"2\" _address=\"8.1.2\" custom_padding__hover=\"|||\"][et_pb_blurb title=\"\u00c9quipages de compagnies de transport maritime\" _builder_version=\"3.17.6\" background_color=\"#e6eaed\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" text_orientation=\"center\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|phone\" animation=\"off\" custom_css_main_element=\"padding: 20px;||\" border_color_all=\"#eff1f5\" use_border_color=\"on\" _i=\"0\" _address=\"8.1.2.0\" custom_padding=\"30px||30px||false|false\"]Les compagnies de transport maritime peuvent informer par SMS les membres d'\u00e9quipage de tout changement d'horaire et leur demander de renvoyer un SMS pour confirmer qu'ils ont bien re\u00e7u cette information. 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