{"id":36556,"date":"2019-08-13T12:35:14","date_gmt":"2019-08-13T10:35:14","guid":{"rendered":"https:\/\/www.retarus.com\/it\/cosmetics-company-digitizes-forms-and-automates-orders-with-retarus-managed-capture-services\/"},"modified":"2024-01-26T09:39:11","modified_gmt":"2024-01-26T08:39:11","slug":"cosmetics-company-digitizes-forms-and-automates-orders-with-retarus-managed-capture-services","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/it\/cosmetics-company-digitizes-forms-and-automates-orders-with-retarus-managed-capture-services\/","title":{"rendered":"Azienda di cosmesi digitalizza i moduli e automatizza gli ordini con Retarus"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"L\u2019azienda di cosmesi leader del mercato globale realizza un fatturato di circa 27 miliardi di Euro con oltre 30 marchi. Processi di gestione degli ordini automatizzati e comunicazione digitale, non&hellip;","protected":false},"author":3,"featured_media":36557,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" fullwidth=\"on\" _builder_version=\"3.26.5\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"][et_pb_fullwidth_header background_overlay_color=\"rgba(0,0,0,0.6)\" _builder_version=\"3.26.5\" background_color=\"rgba(255,255,255,0)\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/2019\/08\/cosmetics-company_header.jpg\" z_index_tablet=\"500\" title_text_shadow_horizontal_length_tablet=\"0px\" title_text_shadow_vertical_length_tablet=\"0px\" title_text_shadow_blur_strength_tablet=\"1px\" content_text_shadow_horizontal_length_tablet=\"0px\" content_text_shadow_vertical_length_tablet=\"0px\" content_text_shadow_blur_strength_tablet=\"1px\" subhead_text_shadow_horizontal_length_tablet=\"0px\" subhead_text_shadow_vertical_length_tablet=\"0px\" subhead_text_shadow_blur_strength_tablet=\"1px\" content_link_text_shadow_horizontal_length_tablet=\"0px\" content_link_text_shadow_vertical_length_tablet=\"0px\" content_link_text_shadow_blur_strength_tablet=\"1px\" content_ul_text_shadow_horizontal_length_tablet=\"0px\" content_ul_text_shadow_vertical_length_tablet=\"0px\" content_ul_text_shadow_blur_strength_tablet=\"1px\" content_ol_text_shadow_horizontal_length_tablet=\"0px\" content_ol_text_shadow_vertical_length_tablet=\"0px\" content_ol_text_shadow_blur_strength_tablet=\"1px\" content_quote_text_shadow_horizontal_length_tablet=\"0px\" content_quote_text_shadow_vertical_length_tablet=\"0px\" content_quote_text_shadow_blur_strength_tablet=\"1px\" button_one_text_shadow_horizontal_length_tablet=\"0px\" button_one_text_shadow_vertical_length_tablet=\"0px\" button_one_text_shadow_blur_strength_tablet=\"1px\" button_two_text_shadow_horizontal_length_tablet=\"0px\" button_two_text_shadow_vertical_length_tablet=\"0px\" button_two_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\" box_shadow_horizontal_image_tablet=\"0px\" box_shadow_vertical_image_tablet=\"0px\" box_shadow_blur_image_tablet=\"40px\" box_shadow_spread_image_tablet=\"0px\" box_shadow_horizontal_button_one_tablet=\"0px\" box_shadow_vertical_button_one_tablet=\"0px\" box_shadow_blur_button_one_tablet=\"40px\" box_shadow_spread_button_one_tablet=\"0px\" box_shadow_horizontal_button_two_tablet=\"0px\" box_shadow_vertical_button_two_tablet=\"0px\" box_shadow_blur_button_two_tablet=\"40px\" box_shadow_spread_button_two_tablet=\"0px\" text_shadow_horizontal_length_tablet=\"0px\" text_shadow_vertical_length_tablet=\"0px\" text_shadow_blur_strength_tablet=\"1px\"]<h1><span>Digitalizzazione dei moduli e automazione degli ordini <\/span>Azienda di cosmesi si affida a Retarus<\/h1><p>L\u2019azienda di cosmesi leader del mercato globale vanta circa 85.000 dipendenti in 150 paesi e realizza un fatturato di circa 27 miliardi di Euro con oltre 30 marchi nel settore dei prodotti di lusso, di consumo e professionali. Per avvalersi di comunicazioni non compromesse dalla discontinuit\u00e0 dei supporti, l\u2019azienda ha deciso di affidarsi a <strong>Retarus Intelligent Capture Services<\/strong>.<\/p>\r\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"context\" module_class=\"cc-bi ret_padding_60-0\" _builder_version=\"3.29.3\" background_color=\"#ffffff\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"2_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Basic Situation\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<span class=\"label active\">Situazione di partenza<\/span>\r\n<h2>Discontinuit\u00e0 dei supporti nel processo di gestione ordini<\/h2>\r\nI processi di consegna e di fatturazione dell\u2019azienda di cosmesi sono gi\u00e0 largamente digitalizzati, dagli ordini online fino alla fatturazione tramite EDI. Tuttavia, sebbene la digitalizzazione delle comunicazioni aziendali con i fornitori sia a uno stadio avanzato, lo stesso non si pu\u00f2 dire per la comunicazione con i clienti. Questo fa s\u00ec che il processo di gestione degli ordini venga penalizzato dalle numerose interruzioni indesiderate dei supporti utilizzati, che si verificano perch\u00e9 molti rivenditori non dispongono delle risorse finanziarie e tecniche per trasmettere i dati in modo strutturato e digitale. Questi processi si basano spesso su moduli d\u2019ordine cartacei predefiniti o moduli elettronici non strutturati, spesso ricevuti dal servizio di assistenza clienti via fax, e-mail o posta. L\u2019immissione manuale di questi ordini nel sistema ERP comporta un carico di lavoro molto dispendioso per il personale.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"objective\" module_class=\"cc-bi ret_case_section\" _builder_version=\"3.29.3\" background_color=\"#f3f5f7\" transparent_background=\"off\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"2_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Objective\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<span class=\"label active\">Obiettivo<\/span>\r\n<h2>Digitalizzazione completa lineare per ridurre il carico di lavoro del personale<\/h2>\r\nInserire manualmente gli ordini provenienti dai rivenditori, compresi i moduli d\u2019ordine compilati a mano, nel sistema ERP significa impiegare risorse preziose che vengono sottratte ad altri processi importanti che richiedono molto tempo. Per le aziende di cosmesi, soprattutto quelle che operano nel settore dei prodotti di lusso e dei prodotti cosmetici professionali, \u00e8 assolutamente necessario fornire ai clienti un\u2019assistenza individuale e personalizzata, con l\u2019obiettivo di migliorare continuamente l\u2019esperienza del cliente per tenere testa alla concorrenza. A tal fine, i dipendenti devono essere sollevati da altri incarichi attraverso l\u2019automazione dei processi manuali di gestione degli ordini in grado di garantire che ogni ordine raggiunga il sistema SAP dell\u2019azienda di cosmesi senza alcuna interruzione a causa dei supporti in uso.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" fullwidth=\"on\" _builder_version=\"3.26.5\" background_color=\"#ffffff\" background_image=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2019\/08\/cosmetics-company_header.jpg\" parallax=\"on\" parallax_method=\"off\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"][et_pb_fullwidth_header title=\"\u201cRetarus supporta l\u2019azienda di cosmesi leader del mercato mondiale nell\u2019automazione dei processi di gestione degli ordini dei clienti nel modo pi\u00f9 completo possibile. La funzione di riconoscimento intelligente dei documenti di Retarus, che va ben oltre il puro riconoscimento testuale, consente un riconoscimento testuale quasi privo di errori anche degli ordini scritti a mano, che Retarus digitalizza e trasferisce direttamente nei sistemi SAP dei nostri clienti. I dipendenti dell\u2019assistenza clienti possono dedicarsi con pi\u00f9 attenzione ai clienti, con conseguente aumento della soddisfazione sia tra il personale che tra i clienti.\u201d\" subhead=\"Gert Sch\u00fcller, Head of Sales DACH \u2013 Business Integration, retarus GmbH\" text_orientation=\"center\" background_overlay_color=\"rgba(0,0,0,0.6)\" admin_label=\"Quote\" module_class=\"ret_thick_quote\" _builder_version=\"3.26.5\" background_color=\"rgba(255, 255, 255, 0)\" max_width_tablet=\"50px\" z_index_tablet=\"500\" title_text_shadow_horizontal_length_tablet=\"0px\" title_text_shadow_vertical_length_tablet=\"0px\" title_text_shadow_blur_strength_tablet=\"1px\" content_text_shadow_horizontal_length_tablet=\"0px\" content_text_shadow_vertical_length_tablet=\"0px\" content_text_shadow_blur_strength_tablet=\"1px\" subhead_text_shadow_horizontal_length_tablet=\"0px\" subhead_text_shadow_vertical_length_tablet=\"0px\" subhead_text_shadow_blur_strength_tablet=\"1px\" 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button_two_bg_color__hover=\"null\"][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"challenge\" module_class=\"cc-bi ret_case_section\" _builder_version=\"3.29.3\" background_color=\"#ffffff\" transparent_background=\"off\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"2_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Challenges\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<span class=\"label active\">Sfida<\/span>\r\n<h2>Convalida dei dati non strutturati<\/h2>\r\n<strong>Retarus Intelligent Capture Services<\/strong> riceve gli ordini che arrivano via fax o e-mail per conto dell\u2019azienda di cosmesi. Il servizio Retarus fa s\u00ec che i moduli vengano prima sottoposti al processo IDR (Intelligent Document Recognition), con cui si acquisisce la struttura e il testo del documento, anche in caso di moduli compilati a mano. Con l\u2019ausilio dei dati del catalogo, che vengono salvati nel sistema e costantemente sincronizzati, si procede al controllo dei dettagli dell\u2019ordine in relazione al loro contenuto e alla loro mappatura; a questo punto Retarus trasferisce i dati convalidati nel formato richiesto, insieme al documento originale, al sistema SAP dell\u2019azienda di cosmesi. Nel caso il cui parti dell\u2019ordine risultino non riconoscibili, ad esempio a causa di una scrittura a mano illeggibile, il documento corrispondente viene contrassegnato con un flag di blocco. In questo modo, l\u2019utente comprende subito nel sistema ERP che \u00e8 necessaria un\u2019ulteriore elaborazione manuale. I campi che devono essere controllati vengono contrassegnati in modo chiaro e il modulo dell\u2019ordine viene inviato direttamente, con la copia originale, al team dell\u2019assistenza clienti.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"advantages\" module_class=\"cc-bi ret_case_section\" _builder_version=\"3.29.3\" background_color=\"#f3f5f7\" transparent_background=\"off\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"2_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Benefit\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<span class=\"label active\">Vantaggio<\/span>\r\n<h2>Alleggerire il personale, migliorare il flusso di cassa<\/h2>\r\nChe gli ordini arrivino via fax o e-mail, che i dettagli siano stati registrati in un modulo, che il documento sia composto da dati non strutturati o scritti a mano, la funzione Intelligent Document Recognition di Retarus identifica in modo affidabile il contenuto e la struttura dei documenti. Gli ordini ora digitalizzati vengono poi immessi direttamente nei sistemi SAP dell\u2019azienda di cosmesi nel formato richiesto da <strong>Retarus Intelligent Capture Services<\/strong>. Questo elevato grado di automazione consente al servizio di assistenza clienti dell\u2019azienda di velocizzare l\u2019intero processo di gestione degli ordini, di aumentare l\u2019affidabilit\u00e0 e di migliorare il flusso di cassa. I dipendenti dell\u2019assistenza clienti, che non devono pi\u00f9 acquisire manualmente i dettagli degli ordini in arrivo, possono dedicarsi con pi\u00f9 attenzione ai clienti migliorando cos\u00ec la loro esperienza.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_class=\"cc-bi ret_padding_60-0\" _builder_version=\"3.26.5\" background_color=\"#525458\" z_index_tablet=\"500\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"][et_pb_row column_structure=\"1_2,1_2\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"1_2\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Key Facts\" module_class=\"ret_benefits\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" background_layout=\"dark\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<h2>Fattori principali<\/h2>\r\n[\/et_pb_text][et_pb_text admin_label=\"Key Facts\" module_class=\"ret_benefits\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" background_layout=\"dark\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<ul>\r\n<li>Digitalizzazione e automazione degli ordini in arrivo<\/li>\r\n<li>Riduzione delle operazioni di post-elaborazione manuale<\/li>\r\n<li>Miglioramento dell\u2019esperienza del cliente<\/li>\r\n<li>Velocizzazione dei processi e incremento del flusso di cassa<\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Retarus Services\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" background_layout=\"dark\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<h2>Servizi Retarus<\/h2>\r\n[\/et_pb_text][et_pb_text admin_label=\"Retarus Services\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" background_layout=\"dark\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<a class=\"link-footer\" href=\"[url wordpress]\/services\/managed-capture-services\/\">Retarus Intelligent Capture Services<\/a>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"conclusion\" module_class=\"cc-bi ret_case_section cc-bi\" _builder_version=\"3.29.3\" background_color=\"#f3f5f7\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"2_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Conclusion\" _builder_version=\"3.29.3\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" quote_text_shadow_blur_strength_tablet=\"1px\" header_text_shadow_horizontal_length_tablet=\"0px\" header_text_shadow_vertical_length_tablet=\"0px\" header_text_shadow_blur_strength_tablet=\"1px\" header_2_text_shadow_horizontal_length_tablet=\"0px\" header_2_text_shadow_vertical_length_tablet=\"0px\" header_2_text_shadow_blur_strength_tablet=\"1px\" header_3_text_shadow_horizontal_length_tablet=\"0px\" header_3_text_shadow_vertical_length_tablet=\"0px\" header_3_text_shadow_blur_strength_tablet=\"1px\" header_4_text_shadow_horizontal_length_tablet=\"0px\" header_4_text_shadow_vertical_length_tablet=\"0px\" header_4_text_shadow_blur_strength_tablet=\"1px\" header_5_text_shadow_horizontal_length_tablet=\"0px\" header_5_text_shadow_vertical_length_tablet=\"0px\" header_5_text_shadow_blur_strength_tablet=\"1px\" header_6_text_shadow_horizontal_length_tablet=\"0px\" header_6_text_shadow_vertical_length_tablet=\"0px\" header_6_text_shadow_blur_strength_tablet=\"1px\" box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"]<span class=\"label active\">Conclusione<\/span>\r\n<h2>Digitalizzazione di altri documenti in arrivo<\/h2>\r\nRetarus supporta l\u2019azienda di cosmesi leader del mercato mondiale nell\u2019automazione dei processi per gestire gli ordini dei clienti nel modo pi\u00f9 completo possibile. La funzione di riconoscimento intelligente dei documenti, che non si limita al semplice riconoscimento del testo, offre una lettura senza errori degli ordini in arrivo. I documenti digitalizzati vengono poi messi a disposizione direttamente nel sistema ERP dell\u2019azienda. Oltre all\u2019assistenza clienti, molti altri reparti dell\u2019azienda ricevono i documenti in entrata attraverso diversi canali. Pertanto, il passaggio successivo dell\u2019azienda sar\u00e0 implementare ulteriormente <strong>Retarus Intelligent Capture Services<\/strong> in modo da coprire anche questi casi, ad esempio per automatizzare le fatture in entrata.[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_blurb url=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2020\/02\/retarus_customer-story_cosmetics-company_relies_on_managed_capture_services_en.pdf\" url_new_window=\"on\" use_icon=\"on\" font_icon=\"%%266%%\" icon_color=\"#a9cc67\" module_id=\"download\" module_class=\"ret_blurb_60\" _builder_version=\"4.2.2\" background_color=\"#e6eaed\" text_orientation=\"center\" max_width_tablet=\"50px\" custom_padding=\"30px|15px|5px|15px\" custom_padding_tablet=\"\" custom_padding_phone=\"15px|15px|15px|15px\" custom_padding_last_edited=\"on|desktop\" animation=\"off\" locked=\"off\"]Leggete subito questa Testimonianza dei clienti in formato PDF.\r\n<a class=\"ret_button\" href=\"https:\/\/www.retarus.com\/wp-content\/uploads\/2020\/02\/retarus_customer-story_cosmetics-company_relies_on_managed_capture_services_en.pdf\" target=\"_blank\" rel=\"noopener nofollow noreferrer\">Scarica ora<\/a>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" _builder_version=\"3.29.3\" locked=\"off\"][et_pb_column type=\"1_3\" _builder_version=\"3.29.3\"][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.29.3\"][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"3.29.3\"][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" module_id=\"callback\" module_class=\"cc-bi ret_case_section\" _builder_version=\"4.2.2\" background_color=\"#ffffff\" transparent_background=\"off\"][et_pb_row column_structure=\"2_3,1_3\" _builder_version=\"3.25\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\"][et_pb_column type=\"2_3\" _builder_version=\"3.0.47\" custom_padding=\"|||\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Call 2 Action\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" quote_text_shadow_horizontal_length_tablet=\"0px\" quote_text_shadow_vertical_length_tablet=\"0px\" 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box_shadow_horizontal_tablet=\"0px\" box_shadow_vertical_tablet=\"0px\" box_shadow_blur_tablet=\"40px\" box_shadow_spread_tablet=\"0px\"][content type=\"contblock\" name=\"we-are-here\"]\r\n[\/et_pb_text][et_pb_text admin_label=\"Contact Form\" _builder_version=\"3.27.4\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" module_alignment=\"left\" z_index_tablet=\"500\" text_text_shadow_horizontal_length_tablet=\"0px\" text_text_shadow_vertical_length_tablet=\"0px\" text_text_shadow_blur_strength_tablet=\"1px\" link_text_shadow_horizontal_length_tablet=\"0px\" link_text_shadow_vertical_length_tablet=\"0px\" link_text_shadow_blur_strength_tablet=\"1px\" ul_text_shadow_horizontal_length_tablet=\"0px\" ul_text_shadow_vertical_length_tablet=\"0px\" ul_text_shadow_blur_strength_tablet=\"1px\" ol_text_shadow_horizontal_length_tablet=\"0px\" ol_text_shadow_vertical_length_tablet=\"0px\" ol_text_shadow_blur_strength_tablet=\"1px\" 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