Retarus Cloud Services Enhances Workflow for BP Healthcare

Singapore, 13/7/2017 // Retarus, a leading global provider of professional messaging solutions, today announced that BP Healthcare, Malaysia’s leading healthcare provider, has opted for Retarus Mail2Fax.The cloud-based solution provides essential support in driving digitisation, efficiency and workflow integration forward, while also helping to strengthen the security of patient records.

Today, Malaysia’s healthcare industry is experiencing the impact of digitisation, with increasing volumes of data, and more stringent security requirements since the Personal Data Protection Act (PDPA) came into force in 2013. BP Healthcare’s aim is no exception: to comply with security regulations, while achieving quicker turnaround times through the deployment of Retarus Mail2Fax.

The ability to send faxes directly from desktops, lab and pharmacy systems whilst adhering to compliance regulations for sensitive patient information, allows BP Healthcare to now dedicate more time to patients’ needs and access to medical services and actively play a role in shaping the future of the healthcare industry.

“We are honoured to provide BP healthcare with a solution that boosts their flexibility and efficiency,” said Oliver Prevrhal, Managing Director of Retarus Asia. “We look forward to this continued collaboration, which will enhance healthcare services to patients and the healthcare industry in Southeast Asia.”

The increased automation and workflow integration also frees employees from time-consuming administrative tasks, facilitating greater efficiency across the company. Retarus’ web-based Enterprise Administration Services (EAS) portal enables quick data search and detailed analysis of fax transmission. Faxes can also be sent out as email attachments and used as digital records, promoting greater transparency and ease of patient record retrieval.

“We selected Retarus because they understood our needs from both the technical and legal perspectives, which were crucial for activities in the highly-regulated healthcare sector,” said Garvy Beh, CEO of Doctor2U & Director of BP Healthcare Group. “In collaboration with Retarus, it was possible to drive innovation and digitization throughout our comprehensive BP Healthcare network and beyond national borders since their solution supports all interfaces and all languages.”

About BP Healthcare

BP Healthcare Group is certainly an undisputable leader in the Malaysia Healthcare Industry, serving more than 35 million customers over the last 30 years and still counting. BP Healthcare provides comprehensive health care in all discipline to cover the needs of Medical Practitioners, Hospitals and Corporate Clients. With capabilities across the entire spectrum of healthcare services, BP Healthcare Group can drive improved patient outcomes and lower overall health costs more effectively than anyone else in this industry. BP Healthcare Group has undergone aggressive expansion and transformation since its establishment in 1982. Over 30 years since its inception the group has grown from strength to strength alongside and in tandem with the nation’s rapid growth.

About Retarus

Retarus is a global provider of APIs, gateways, and applications for messaging, email management, and the exchange of structured data for business processes – with top performance, security, and data protection, provided from the company's self-operated data centers around the globe. Founded in 1992 and headquartered in Munich, Germany, Retarus is owner-managed and proud of its innovation power. The company employs a staff of around 500 at 20 locations on four continents. Retarus' services are leveraged by the world's leading companies. The services are sold directly by Retarus or in close collaboration with selected partners. Analysts constantly commend Retarus' outstanding quality and reliability. More details: www.retarus.com