Retarus Cloud Services for Banking

The Communication Needs in Digital Business

Heterogeneous infrastructures, a wide range of different IT systems, complex and ever-increasing international network requirements, and changes in customer needs, are just a few of the many challenges that the banking and finance industry currently faces. In order to stay competitive, this sector needs to focus on key strategic areas, including social banking, online and mobile payment models and virtual currencies. All these developments and trends affect marketing communications, organization, sales, IT and HR, yet studies show that they have not been incorporated into their business strategies. The best example is multichannel sales, where 7 out of 10 banks currently have gaps in their communication strategy. Customers expect to receive a range of services from financial products to simple online communications available on their mobile devices. Private, cooperative and savings banks as well as special institutions – automobile and settlement banks – already use Retarus’ Enterprise Messaging Services to meet these needs and optimize their communication processes.

Why Retarus

We are the global experts supporting banks when it comes to optimizing their digital communication processes. Highly developed interfaces, global availability and maximum reliability ensure successful communications-based processes. Retarus’ Cloud Services reduce both the complexity of IT infrastructures and cost. Flexible SLAs allow us to meet customer’s requirements in terms of quality, speed and data security, which in turn represents maximum transparency, control and flexible capacities that can be adjusted as required. More and more private, cooperative and savings banks, as well as special institutions such as automobile banks and settlement banks all over the world use Retarus’ Cloud Messaging Solutions, which of course hold PCI DSS certification, comply with local regulations and are in line with ISAE 3402.

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