Modernize Communications with Enterprise Cloud Fax

Retarus Cloud Fax

Put an end to lost faxes, delays, and costly hardware. Set your productivity free with Retarus Enterprise Cloud Fax.

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Reta's Pro Tip

Choose a fax solution that keeps your data safe and compliant.

Our certifications

Every Fax Arrives

No lost pages. No wasted time searching, resending, or troubleshooting.
No extra calls. Increase efficiency with a fax solution you can count on.

No Business Disruption

Forget outages and slow communication. Disruption to your operation is a risk you can’t afford. Establish a defining standard of excellence.

Your House, Your Rules

Enterprise Cloud Fax adapts to your IT landscape and matches your needs, allowing you to scale as required.

Real People, Real Support

No call centers or chatbots. You get experts who know what they are doing. From scope and migration to production and the future of communications.

How Enterprise Cloud Fax Connects Businesses

HTTPS, VPN,
TLS, MPLS,
ENX, SAP SNC

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HTTPS, API

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Who is Enterprise Cloud Fax for?

Businesses search for highly capable fax solutions for various reasons. Whether it’s because of size, fax volume, process criticality, compliance regulations, or specialized requirements, Retarus Cloud Fax is the preferred choice for enterprise faxing needs.

Large Enterprises

Large Enterprises

Large or highly fluctuating fax volumes, hundreds or even thousands of users, complex corporate structures, and geographically dispersed subsidiaries can quickly put traditional fax solutions under pressure. Enterprises need a solution capable of handling high volumes that is flexible enough to handle changing demand.

Critical Processes

Organizations sending or receiving critical information such as lab results, patient files, invoices or contracts cannot afford to lose any faxes in transmission. Strict compliance regulations in sectors such as healthcare, finance and legal force businesses to find a reliable, secure fax solution.

Complex Requirements

Complex Requirements

When businesses have very specific requirements for a new fax solution such as SIP Trunking, integration into legacy applications, or dedicated service managers, they require an enterprise-level cloud fax provider that can adequately fulfill these needs.

Customer Ratings and Reviews

“Retarus and Symtrax provided us with a turnkey solution, so that we could immediately test it under real production conditions. Within two days the service was ready to use productively.”

Read Customer Story Jean-Michel Brégeat, Head of Sales, Aigle

“An exceptional and strong services performance proven by many years of nearly flawless delivery of agreed services, processes and KPIs.”

Read full review IT, Banking

“Retarus is the technological leader for electronic enterprise communications. That means that we are excellently advised and equipped to deal with all future technological developments.”

Read Customer Story Willi Geißdörfer, Senior Manager Sales Services, Adidas

“In Retarus we have found a partner with which setting up and operating a scalable, cloud-based desktop SMS, fax and SAP fax solution functions very smoothly.”

Read Customer Story Öner Durmaz, Project Leader and Systems Consultant, Corporate Sector Information Systems and Services – Unified Communication Services, Robert Bosch GmbH

“A+ Product, Reliability, And Service From Retarus”

Read full review IT, Finance

Why Choose Retarus Cloud Fax?

Reliable Infrastructure

Retarus Cloud Fax, powered by the HITRUST e1 certified Fax Backend, is engineered for maximum reliability. Its robust infrastructure includes six data centers worldwide, along with a redundant network infrastructure, connections and carriers.
Retarus Data Centers

Security and Compliance

We operate under a comprehensive, annually audited security framework. Our certifications include SOC1, SOC2, ISO27001, HITRUST and PCI DSS. We provide fax solutions in compliance with major regulations including HIPAA, FERPA, and GDPR.

Premium Performance

Carrier-grade Ribbon equipment in every data center, multiple Tier 1 premium network carriers, active carrier management, and innovations and expertise from decades of experience ensure high transmission success rates on a global scale.

Reporting and Administration

Our easy-to-use web portal lets IT teams operate and configure services efficiently and precisely. Track the status of individual faxes with in-depth, real-time reporting.

Migration and Implementation

Your designated project manager and team are with you from the first days of scoping to implementation and scaling to production. Custom application integrations are supported by a professional services team or our proven partner network.

Customer Experience

We take customer support seriously. Talk to our experts instead of call centers or chatbots and see why we have a 95% first call resolution rate. Analysts recognize us, customers rate us highly, and many of the world’s largest enterprises rely on us.

We Make Cloud Fax Work for You

Reta Cloud Fax

Cloud Fax for Digital Workplaces

Integrate faxing seamlessly into your workplaces, whether via web browser, Outlook, multi-function printers, or Windows application.

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Cloud Fax for Business Applications

Use pre-built, certified connectors to integrate Cloud Fax into applications such as Epic or SAP.

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Native APIs and Gateways

Leverage standard APIs and protocols, such as REST or SMTP, to integrate Cloud Fax into emailing and business applications on your own terms.

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Frequently Asked Questions

Is the migration from fax servers to enterprise cloud fax difficult?

Not with us. Enterprises often have complicated requirements or critical processes that cannot be interrupted, but we have experience from thousands of successful cloud-based fax migrations with many of the world’s leading companies.

Can we keep our fax numbers?

Yes, for example by porting your numbers to us. Get in touch with us and we’ll help you find out which option works best for you.

Is Cloud Fax secure?

Yes. We operate under a strict data security framework, and our processes and data centers are audited annually. We hold certifications such as SOC2, ISO27001, HITRUST, TX-RAMP and PCI DSS. Our products are compliant with HIPAA, GDPR, NIST, FERPA, CCPA, and more. We can process all data locally and in coordination with your compliance requirements if necessary.

Where can I find out more?

Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.