Streamline Workflows with Retarus Cloud Fax for SAP
Send and receive faxes via your SAP applications. Get the scalability and reliability that your communications deserve.
Cloud Fax That Fits Your SAP Processes
Whether you’re faxing invoices, orders, personal information or other sensitive documents: get the right data to the right person with Retarus Cloud Fax for SAP.
Remove Fax Infrastructure
Replace legacy infrastructure and bundle fax communications for different applications, departments or subsidiaries under one centrally manageable SaaS solution.
Support Strategic Initiatives
Modernize infrastructure to support cloudification, cost cutting and transformation strategies. Use modern APIs to digitize your fax now.
The Retarus Advantage
The Right Partner
Flexible Integrations
Complete Portfolio
Customer Ratings and Reviews
“Retarus and Symtrax provided us with a turnkey solution, so that we could immediately test it under real production conditions. Within two days the service was ready to use productively.”
Read Customer Story Jean-Michel Brégeat, Head of Sales, Aigle
“An exceptional and strong services performance proven by many years of nearly flawless delivery of agreed services, processes and KPIs.”
Read full review IT, Banking
“Retarus is the technological leader for electronic enterprise communications. That means that we are excellently advised and equipped to deal with all future technological developments.”
Read Customer Story Willi Geißdörfer, Senior Manager Sales Services, Adidas
“In Retarus we have found a partner with which setting up and operating a scalable, cloud-based desktop SMS, fax and SAP fax solution functions very smoothly.”
Read Customer Story Öner Durmaz, Project Leader and Systems Consultant, Corporate Sector Information Systems and Services – Unified Communication Services, Robert Bosch GmbH
“A+ Product, Reliability, And Service From Retarus”
Read full review IT, Finance
Features
In addition to detailed in- and outbound reporting, we also provide administrators with live insights into their organization’s faxes as they’re in transmission.
Complete overview of all faxes currently in transmission
Key facts about every single transmission at a glance
Drilldown option for even more information
Create and upload your own cover page templates. Different cover pages can be assigned to departments, user groups, or users. Set a standard cover page or choose one per fax job.
Dynamic fields for recipient information
Add your logo or other graphical elements
Automatically fill in sender and transmission information
Use dynamic fields to enable exceptional use cases
Utilize multi-page cover pages
Tag fax transmissions from SAP with billing codes to enable detailed reporting and invoice breakdowns by billing code.
Billing codes can be set up in the central administration portal or dynamically assigned to individual fax transmissions through API parameters.
Volume and cost breakdown by billing code
Sort and filter reports by billing code
Multiple users, departments, or applications sending faxes? Retarus’ own NeverBusy Technology ensures that two faxes are never simultaneously sent to the same recipient. This avoids busy signals, improves delivery rates and ensures smooth processes.
Need a rendering engine built for the most diverse requirements? Ours can easily process various document layouts, fonts, languages, text formats and file types including TXT, HTML, XSLX, DOCX, PDF, image files and many more.
Various fonts and languages
Right to left languages
QR codes and barcodes
Shapes
Why Choose Retarus Cloud Fax?
Reliable Infrastructure
Security and Compliance
Premium Performance
Reporting and Administration
Migration and Implementation
Customer Experience
Improve Business Processes with Cloud Fax Add-Ons
Optical Character Recognition
Automatically receive faxes as searchable PDF documents to simplify downstream workflows.
Read moreBarcode and QR Code Recognizer
Automatically read or print barcodes on faxes, route inbound documents to specific numbers, email addresses or folders based on barcode information.
Read moreArchiving
Keep sent and received faxes including metadata in our storage or have them automatically be copied into your own archive.
Read moreFax Auto Reply
Set up automatic, customizable replies to received faxes.
Read more
Get in touch
Want to learn more or see our fax solutions for SAP in action? Contact us and we will work with you directly or introduce you to one of our trusted partners.
Learn more
Check out our documentation center to find technical information and integration guides.
Cloud Fax Integrations Beyond SAP
We provide various solutions for custom Cloud Fax integrations. Read more on the respective pages.
Leader in Worldwide Digital Fax
We’re proud to be recognized as a leader in IDC’s 2024 MarketScape for Worldwide Digital Fax.
Case study
Retarus handles critical fax and SMS communications in SAP for a large airline.
More SAP solutions
Beyond Cloud Fax, we offer a range of other secure communications products, seamlessly integrated into SAP.
Frequently Asked Questions
Can we try Retarus’ Cloud Fax solution for SAP?
Of course. Get in touch and we’ll discuss your specific requirements for a proof of concept.
What interfaces and connectors are available for integrating Cloud Fax into SAP?
We provide the following Cloud Fax interfaces and connectors for SAP:
- A Cloud Fax Connector for the SAP BTP Integration Suite
- Connectors for S/4HANA via BC-SMTP and RFC
- Integration Flows for Cloud Fax reporting via the SAP BTP Integration Suite
Migrating to a new fax solution is risky as we’re handling mission-critical communications via this channel. How do you ensure a smooth transition to Cloud Fax?
With over 30 years of experience, we’ve helped countless businesses seamlessly transition their communication infrastructure to our cloud-based SaaS solutions. Our dedicated project managers drive every implementation to success with careful planning, clear communication, and close collaboration with your technical team. To keep risk low, we can migrate your fax communications step by step; whether by application, process, or location.
What reporting capabilities do we get with Retarus Cloud Fax?
We provide advanced reporting and monitoring capabilities with drill-down options for every single fax transmission in our administrator portal. Additionally, detailed status reports on outbound fax jobs can be pushed back into the SAP application of their origin, or, for example in the case of unsuccessful transmissions, directly into service and support applications via webhook.
Where can I find out more?
Visit our Cloud Fax overview page. Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.