Transform Collaboration with the Enterprise Fax Portal

Enterprise Fax Portal

Take team collaboration to the next level with our HIPAA-compliant online fax portal for enterprises. Easily fax from anywhere, to anywhere.

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Fax Conveniently

Send, receive and process faxes in any browser, anytime, without additional hardware or software.

Sharing is Caring

Enable collaborative fax processing with shared numbers, inboxes or folders, as well as forwarding, archiving, and more.

One Portal for Everything

Some need a user-friendly way to fax. Some need to design document processing workflows. Everyone needs to ensure regulatory compliance. The Enterprise Fax Portal is the right fit for all. 

Fax Portal Inbox

Fax Portal Sending

Fax Portal store in S3

The Retarus Advantage

Modern and Intuitive UI

Minimal training needed thanks to a modern and intuitive user interface

Safety First

Highest security with two-factor authentication, single sign-on, encryption, activity logs and more. Complies with regulations such as HIPAA

S3 Archive Integration

Connect your S3 buckets to easily archive faxes with a few clicks

Customer Ratings and Reviews

“Retarus and Symtrax provided us with a turnkey solution, so that we could immediately test it under real production conditions. Within two days the service was ready to use productively.”

Read Customer Story Jean-Michel Brégeat, Head of Sales, Aigle

“An exceptional and strong services performance proven by many years of nearly flawless delivery of agreed services, processes and KPIs.”

Read full review Head Of Platforms And Technologys, Industry: Banking

“Retarus is the technological leader for electronic enterprise communications. That means that we are excellently advised and equipped to deal with all future technological developments.”

Read Customer Story Willi Geißdörfer, Senior Manager Sales Services, Adidas

“In Retarus we have found a partner with which setting up and operating a scalable, cloud-based desktop SMS, fax and SAP fax solution functions very smoothly.”

Read Customer Story Öner Durmaz, Project Leader and Systems Consultant, Robert Bosch GmbH

“A+ Product, Reliability, And Service From Retarus”

Read full review Sr. Director, Enterprise Operations, Industry: Finance

Features

Sending Faxes
Processing Faxes
Administration and Configuration
Status Reporting
Comprehensive Reporting

Choose sender number

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Enter recipient number or choose a contact from the address book

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Attach one or multiple files

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Advanced transmission options

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Add cover page content

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All your faxboxes and folders at a glance

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Manual refresh prevents users from losing track of what’s important

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Move faxes to folders or different faxboxes

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Forward, delete or archive faxes

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Download or open in new tab

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Mange users, fax boxes, numbers, S3 integrations and more easily right within the Enterprise Fax Portal. Intuitive and easy to use, with all the configuration options you require.

User groups make administration a breeze

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Manage fax numbers and assign them to faxboxes

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Create and edit shared and individual folders

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Users keep an overview over all faxes sent from their fax boxes. Stay up to date about your critical document processes in real time.

All the relevant metadata

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Real-time status

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Resend, forward, download, archive and more

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Preview of the rendered document

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Keep a detailed overview of in- and outbound faxing across your entire organization. 

Use filters to generate your own reports

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Detailed overview of all fax transmissions. Available for sent and received faxes

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Download fax documents directly from reporting (optional)

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Drilldown with detailed metadata for every single fax

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Why Choose Retarus Cloud Fax?

Reliable Infrastructure

Retarus Cloud Fax, powered by the HITRUST e1 certified Fax Backend, is engineered for maximum reliability. Its robust infrastructure includes six data centers worldwide, along with a redundant network infrastructure, connections and carriers.
Retarus Data Centers

Security and Compliance

We operate under a comprehensive, annually audited security framework. Our certifications include SOC1, SOC2, ISO27001, HITRUST and PCI DSS. We provide fax solutions in compliance with major regulations including HIPAA, FERPA, and GDPR.

Premium Performance

Carrier-grade Ribbon equipment in every data center, multiple Tier 1 premium network carriers, active carrier management, and innovations and expertise from decades of experience ensure high transmission success rates on a global scale.

Reporting and Administration

Our easy-to-use web portal lets IT teams operate and configure services efficiently and precisely. Track the status of individual faxes with in-depth, real-time reporting.

Migration and Implementation

Your designated project manager and team are with you from the first days of scoping to implementation and scaling to production. Custom application integrations are supported by a professional services team or our proven partner network.

Customer Experience

We take customer support seriously. Talk to our experts instead of call centers or chatbots and see why we have a 95% first call resolution rate. Analysts recognize us, customers rate us highly, and many of the world’s largest enterprises rely on us.

Improve Business Processes with Cloud Fax Add-Ons

Optical Character Recognition

Automatically receive faxes as searchable PDF documents to simplify downstream workflows.

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Barcode and QR Code Recognizer

Automatically read or print barcodes on faxes, route inbound documents to specific numbers, email addresses or folders based on barcode information.

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Archiving

Keep sent and received faxes including metadata in our storage or have them automatically be copied into your own archive.

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Fax Auto Reply

Set up automatic, customizable replies to received faxes.

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Fax Addons

Want to Know More About Retarus Cloud Fax?

Email Faxing

Email faxing via Outlook – even easier and more intuitive

Read more

Retarus Cloud Fax

See what makes Retarus Cloud Fax different here

Read more

Faxing Insights

Discover market trends, innovations, and news from our corporate blog

Read more

Is Retarus for You?

Want to know what Cloud Fax can do for your business? Get in touch

Read more

Frequently Asked Questions

Can I see the Retarus Enterprise Fax Portal in action?

Of course. Click here for a free demo.

Can we use single sign-on for user authentication?

Yes. This can easily be configured during the onboarding process.

Is Retarus Cloud Fax HIPAA compliant?

Retarus' products and services are designed and built to best support our customers in meeting their HIPAA compliance requirements. Retarus protects customer data as part of our services and in accordance with the contractual provisions covered by a BAA (Business Associate Agreement).

Can faxes be read or processed outside the Enterprise Fax Portal?

Yes. To ensure that you have full control over your documents and processes, the Enterprise Fax Portal gives you multiple ways to export documents into your own infrastructure. They can be downloaded, pushed into your S3 buckets, or forwarded via fax or email.

Where can I find out more?

Visit our Cloud Fax overview page. Read our case studies and analyst reports. Check out our corporate blog and upcoming webinars, and feel free to book a demo. We’re always happy to help.