{"id":11405,"date":"2016-09-29T15:39:10","date_gmt":"2016-09-29T13:39:10","guid":{"rendered":"https:\/\/www.retarus.com\/?post_type=project&#038;p=11405"},"modified":"2024-05-29T15:20:00","modified_gmt":"2024-05-29T13:20:00","slug":"use-case-efficient-staff-planning-thanks-to-two-way-sms","status":"publish","type":"post","link":"https:\/\/www.retarus.com\/use-case-efficient-staff-planning-thanks-to-two-way-sms\/","title":{"rendered":"Efficient Staff Planning Thanks to Two-Way SMS"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"Temporary or long-term staffing, individual or team assignments\u2014staffing agencies must be faster than ever when providing their clients with trained staff. Retarus Cloud SMS Services simplify communication with candidates and&hellip;","protected":false},"author":3,"featured_media":35622,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section bb_built=\"1\" fullwidth=\"on\" specialty=\"off\" background_image=\"https:\/\/www.retarus.com\/de\/wp-content\/uploads\/sites\/2\/2017\/11\/retarus_use-case_two-way-sms.jpg\" inner_shadow=\"on\" module_class=\"ret-bg-bottom\" _builder_version=\"3.0.94\"][et_pb_fullwidth_header background_layout=\"light\" text_orientation=\"center\" header_fullscreen=\"off\" header_scroll_down=\"off\" content_orientation=\"center\" image_orientation=\"center\" custom_button_one=\"off\" button_one_icon_placement=\"right\" custom_button_two=\"off\" button_two_icon_placement=\"right\" background_overlay_color=\"rgba(0,0,0,0)\" custom_css_main_element=\"padding: 20px 0 12px 0 !important;\" _builder_version=\"3.0.94\" max_width_tablet=\"50px\"]\r\n<h1>Efficient staff planning thanks to two-way SMS<\/h1>\r\n[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"section\" transparent_background=\"on\" allow_player_pause=\"off\" inner_shadow=\"off\" parallax=\"off\" parallax_method=\"on\" padding_mobile=\"off\" make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" make_equal=\"off\" use_custom_gutter=\"off\" background_color=\"rgba(255,255,255,0)\" module_class=\"secnav_section\" disabled=\"off\" disabled_on=\"off|off|off\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\"][et_pb_row admin_label=\"row\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"secnav DESKTOP\" background_layout=\"light\" module_class=\"secnav\" disabled=\"off\" disabled_on=\"off|off|\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"left\"]\r\n<ul>\r\n<li><a href=\"[url wordpress]\/use-cases\/\">All Use Cases<\/a><\/li>\r\n<li><a href=\"#use-case\">Use Case<\/a><\/li>\r\n<li><a href=\"#download\">Download<\/a><\/li>\r\n<li><a href=\"#callback\">Contact<\/a><\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"20\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Challenge - Background - Solution\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"left\"]\r\n<h2>The challenge<\/h2>\r\nPersonnel placement and temporary employment services are among the most important service markets facilitating entrepreneurial flexibility. To continue to hold their own in this highly competitive environment, personnel service providers must be able to provide their customers with qualified staff faster than ever before. This is especially true in cases where short-term bottlenecks occur due to illness, seasonal fluctuation and order peaks. The problem is that those managing large workforces are often faced with a shortage of both time and administrative capacity.\r\n<h2>The background<\/h2>\r\nWhether it\u2019s temporary or long-term personnel deployment, individual or team assignments many staffing agencies coordinate staff primarily by telephone. In an initial non-binding conversation, the agency first inquires about availability and interest in the position. The worker called only receives more information about the place of employment and working hours in a second conversation. Moreover, multiple phone calls have to be made to potential staff simply because they cannot be reached. Documenting these calls is also tiresome and is usually done manually. Media disruption between the various communication channels can hardly be avoided. To significantly reduce the administrative effort required, personnel service providers are increasingly seeking automated communication solutions that efficiently facilitate information exchange with staff.\r\n<h2>The solution<\/h2>\r\n<a href=\"http:\/\/[url wordpress]\/services\/sms\/\">Retarus Enterprise SMS Services<\/a> allow texts to be sent securely and reliably from business applications, ERP or CRM systems, and web-based applications to any mobile phone in the worldstraight from the Retarus infrastructure without the expense of additional hardware or software. Incoming SMS replies are automatically pushed to the relevant business applications. Data is always encrypted for transmission. Companies around the world benefit from scalable transmission capacities and maximum transaction security. The SMS services are operated in Retarus own data centers in accordance with the applicable local compliance and data protection regulations.\r\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"45\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" \/][et_pb_text admin_label=\"Kundennutzen\" background_layout=\"light\" module_class=\"ret_check\" max_width_last_edited=\"off|\" background_color=\"#ffe179\" custom_margin=\"20px|||\" custom_padding=\"30px|30px|30px|30px\" custom_padding_phone=\"20px|20px|20px|20px\" custom_padding_last_edited=\"on|phone\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"left\" box_shadow_style=\"preset6\" box_shadow_blur=\"80px\" box_shadow_color=\"rgba(252,192,2,0.7)\"]\r\n<h2>Customer benefits<\/h2>\r\n<ul>\r\n<li>Efficient coordination of staff<\/li>\r\n<li>Short response times<\/li>\r\n<li>Minimum effort and expenditure<\/li>\r\n<li>Increased administrative capacity<\/li>\r\n<li>Optimized order processing<\/li>\r\n<li>Increased customer satisfaction<\/li>\r\n<\/ul>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" parallax_method=\"off\" module_id=\"advantages\" _builder_version=\"3.0.94\" disabled_on=\"off|off|off\" disabled=\"off\" use_background_color_gradient=\"on\" background_color_gradient_start=\"#e6eaed\" background_color_gradient_end=\"#f7fafc\" background_color=\"#ffffff\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" disabled_on=\"on|on|off\" \/][et_pb_text admin_label=\"Vorteile im \u00dcberblick\" background_layout=\"light\" text_orientation=\"center\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"center\"]\r\n<h2>Benefits at a glance<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row width_unit=\"off\" padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_2=\"off\" parallax_method_2=\"off\" parallax_3=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" disabled_on=\"off|off|off\" disabled=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" background_repeat_1=\"no-repeat\"][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"BaFin- und PCI-DSS-konform\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%454%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nSMS transmission and reception directly from or to business applications or email clients\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Nahtlose Integration\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%403%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nVirtually unlimited sending and receiving capacity\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\" Hohe Verf\u00fcgbarkeit\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%304%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nSupport for numerous APIs: REST, SOAP, HTTP (XML), SMPP or SMTP\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Datenschutz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%526%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nCompliance with regional regulations for the successful international delivery of text messages\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%264%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nProvision of telephone numbers for receiving SMS worldwide\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Maximale Transparenz\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%529%%\" icon_color=\"#fcc002\" use_circle=\"off\" circle_color=\"#ffffff\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"on\" module_class=\"ret_blurb_60\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" icon_font_size=\"50\" max_width_tablet=\"50px\"]\r\nComprehensive monitoring thanks to detailed reports\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"on\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_divider color=\"#ffffff\" show_divider=\"off\" height=\"50\" divider_style=\"solid\" divider_position=\"top\" hide_on_mobile=\"on\" _builder_version=\"3.0.71\" disabled_on=\"on|on|off\" \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_class=\"cc-sms more-less\" _builder_version=\"3.0.94\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\" module_id=\"use-case\" custom_css_main_element=\"padding: 70px 0 0 0 !important;\"][et_pb_row make_fullwidth=\"off\" use_custom_width=\"off\" width_unit=\"off\" custom_width_percent=\"70%\" use_custom_gutter=\"off\" padding_mobile=\"off\" allow_player_pause=\"off\" parallax=\"off\" parallax_method=\"off\" make_equal=\"off\" parallax_1=\"off\" parallax_method_1=\"off\" padding_1_last_edited=\"on|desktop\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Use case - part 1\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"left\"]\r\n<h2>Use Case<\/h2>\r\n<strong>Retarus Two-Way SMS<\/strong> services enable personnel service providers to have quick access to external staffing resources. The benefits: SMS messages can be delivered to any cell phone even if network coverage is poor; they also have high opening rates and are read with minimum delay. With <a href=\"[url wordpress]\/services\/sms\/\">Retarus Enterprise SMS Services<\/a>, staffing agents can filter out qualified staff in their CRM systems with just a few clicks and then send them a text message directly from the CRM, with a reply option. To facilitate this, Retarus can provide special telephone numbers upon request to which replies can be sent. In addition, the sender can use keywords in the SMS text to set up response options, such as \u201cOK\u201d or \u201cNO\u201d. The SMS services forward incoming replies directly to the business applications, so the replies can be tagged automatically in the CRM system according to the keyword contained in the reply. The responsible staffing agent only has to call potential workers who have sent a positive response to clarify details of the assignment. This significantly reduces administrative effort, meaning that more orders can be processed in a shorter space of time.\r\n[\/et_pb_text][et_pb_toggle admin_label=\"toggle\" open=\"off\" module_class=\"more-info-toggle\" disabled=\"off\" disabled_on=\"on||\" title=\"More information\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\"]\r\nThe web-based Retarus Enterprise Administration Services EAS Portal allows users to easily configure general send and receive options in advance. On request companies can receive automatic delivery confirmations for each text sent, so they can accurately trace when the message passed through the Retarus infrastructure, when it was transferred to the cellular carrier and when it was received by the customer. The Retarus infrastructure uses its network of aggregators to reach 99 percent of all mobile communications networks on all continents. Moreover, Retarus complies with the applicable regional regulations across the globe for the successful delivery of text messages.\r\n[\/et_pb_toggle][et_pb_divider height=\"100\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"off|off|off\" disabled=\"off\" \/][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_divider height=\"65\" hide_on_mobile=\"on\" _builder_version=\"3.0.83\" disabled_on=\"on|on|off\" \/][et_pb_blurb _builder_version=\"3.0.94\" url_new_window=\"on\" use_icon=\"on\" font_icon=\"%%266%%\" background_color=\"#ffe179\" icon_color=\"#000000\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" use_icon_font_size=\"off\" background_layout=\"light\" custom_padding=\"30px|15px|5px|15px\" custom_padding_phone=\"15px|15px|15px|15px\" custom_padding_last_edited=\"on|phone\" module_class=\"ret_blurb_60\" animation=\"off\" text_orientation=\"center\" circle_color=\"#ffffff\" icon_font_size=\"40\" url=\"https:\/\/www.retarus.com\/wp-content\/uploads\/sites\/1\/2016\/11\/use-case_efficient-staff-planning-coordination_retarus.pdf\" max_width_tablet=\"50px\" module_id=\"download\" custom_css_blurb_image=\"margin-bottom: 25px;\" box_shadow_style=\"preset6\" box_shadow_blur=\"80px\" box_shadow_color=\"rgba(252,192,2,0.7)\"]\r\nGet this Use Case as PDF file now and simplify your staff planning.\r\n<a class=\"ret_cta_secondary_black\" href=\"https:\/\/www.retarus.com\/wp-content\/uploads\/sites\/1\/2016\/11\/use-case_efficient-staff-planning-coordination_retarus.pdf\" target=\"_blank\" rel=\"noopener\">Download now<\/a>\r\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" admin_label=\"Sektion\" fullwidth=\"off\" specialty=\"off\" _builder_version=\"3.0.94\" background_color=\"#e6eaed\" disabled_on=\"off|off|off\" disabled=\"off\"][et_pb_row admin_label=\"Zeile\" _builder_version=\"3.0.80\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" padding_top_1=\"30px\" padding_right_1=\"0px\" padding_bottom_1=\"30px\" padding_left_1=\"30px\" padding_top_2=\"30px\" padding_right_2=\"30px\" padding_bottom_2=\"30px\" padding_left_2=\"0px\"][et_pb_column type=\"1_3\"][et_pb_blurb admin_label=\"Informationstext\" _builder_version=\"3.0.94\" url_new_window=\"off\" use_icon=\"on\" font_icon=\"%%454%%\" icon_color=\"#fcc002\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" use_icon_font_size=\"on\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" \/][\/et_pb_column][et_pb_column type=\"2_3\"][et_pb_text admin_label=\"Wussten Sie schon?\" background_layout=\"light\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" module_alignment=\"left\" custom_margin=\"0px|||\" custom_margin_tablet=\"-60px|||\" custom_margin_last_edited=\"on|tablet\"]\r\n<h2>Did you know?<\/h2>\r\n<p class=\"ret_quote\">The average opening rate for texts is 98%. Approximately 90% of all texts are opened within the first three minutes of delivery.<\/p>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=\"1\" fullwidth=\"off\" specialty=\"off\" background_color=\"#ffffff\" parallax_method=\"off\" module_id=\"scenarios\" module_class=\"cc-sms ret_padding_100-0\" _builder_version=\"3.0.94\" custom_padding_tablet=\"50px|0|50px|0\" custom_padding_last_edited=\"on|desktop\"][et_pb_row background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\"][et_pb_column type=\"4_4\"][et_pb_text admin_label=\"Weitere Szenarien\" background_layout=\"light\" text_orientation=\"center\" border_style=\"solid\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.83\" module_alignment=\"center\"]\r\n<a name=\"scenarios\"><\/a>\r\n<h2>Other scenarios<\/h2>\r\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row padding_mobile=\"off\" parallax_method=\"off\" parallax_method_1=\"off\" parallax_method_2=\"off\" parallax_method_3=\"off\" column_padding_mobile=\"on\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" background_repeat_1=\"no-repeat\" background_repeat_2=\"no-repeat\" background_repeat_3=\"no-repeat\" use_custom_gutter=\"on\" gutter_width=\"2\"][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Marketing research institutes\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" custom_css_main_element=\"padding: 20px;||transform: rotate(2deg);\" background_color=\"#ffe179\" use_border_color=\"on\" max_width_tablet=\"50px\" border_color_all=\"#eff1f5\"]\r\nMarket research institutes can check the availability and interest of potential interviewees via SMS. The amount of time invested by the interviewer is significantly reduced, since interviewees are contacted by telephone only if they respond positively.\r\n\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Courier services\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" custom_css_main_element=\"padding: 20px;||transform: rotate(-2deg);\" use_border_color=\"on\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|desktop\" border_color_all=\"#eff1f5\" background_color=\"#fff295\"]\r\nDelivery of a package is announced via SMS. The recipient can confirm the date and time, request a new delivery date or indicate a preferred date via SMS, greatly increasing the number of successful deliveries.\r\n\r\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\"][et_pb_blurb title=\"Shipping line crews\" url_new_window=\"off\" use_icon=\"off\" use_circle=\"off\" use_circle_border=\"off\" icon_placement=\"top\" animation=\"off\" background_layout=\"light\" text_orientation=\"center\" use_icon_font_size=\"off\" background_position=\"top_left\" background_repeat=\"repeat\" background_size=\"initial\" _builder_version=\"3.0.94\" custom_css_main_element=\"padding: 20px;||transform: rotate:(2deg);\" use_border_color=\"on\" max_width_tablet=\"50px\" custom_margin=\"0px|||\" custom_margin_tablet=\"50px|||\" custom_margin_last_edited=\"on|phone\" border_color_all=\"#eff1f5\" background_color=\"#ffd656\"]\r\nShipping lines can send their crews an SMS regarding changes in the timetable, and require that they send an SMS reply to confirm that they have received the information. 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